JEFFERSON CO PUB HLTH SVS CHHA

watertown, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1966

Key Information

Location & Directions

Address

531 MEADE STREET

WATERTOWN, NY

Service Area

This agency serves patients in WATERTOWN and surrounding areas in NY.

Patient Satisfaction

5/5
Would Recommend:87%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
85%
Completed Surveys
194
37% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate65.0%
Improvement in Walking/Mobility83.0%
Improvement in Bathing81.6%
Improvement in Managing Medications73.2%
Improvement in Getting In/Out of Bed85.1%
Improvement in Breathing75.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score68.8%
Health Info Transfer to Provider79.6%
Health Info Transfer to Patient79.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
8 reviews
Terre Odett

Terre Odett

Answer your phone. How can we get help if you don't answer?

Verified Google review
Donnyyolanda Calamusa

Donnyyolanda Calamusa

Husband and I both tested positive for the covid never even received a phone call. We tested in medical facilities, lots of room for improvement. Questions still go unanswered.

Verified Google review
Hoodie Foodie

Hoodie Foodie

Happy to have the facility available. It is good to see something positive in the former school building. Asset to the community. Ample parking and the fact that every is on one floor provides easy access. Staff was efficient and pleasant.

Verified Google review
Seth Labarge

Seth Labarge

Amazing workers the rn to pt to everyone i see there and what you guys do for me i appreciate it you guys kbow how to make my bad day better i love working with you guys i couldnt ask for better service

Verified Google review
Karly Geerholt

Karly Geerholt

Fast and friendly staff. I was in and out within a couple minutes.

Verified Google review

Reviews from Google Places for JEFFERSON CO PUB HLTH SVS CHHA. These are real experiences shared by families and patients.