SAMARITAN HOME HEALTH, INC

watertown, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1988

Key Information

Location & Directions

Address

104 PADDOCK STREET

WATERTOWN, NY

Service Area

This agency serves patients in WATERTOWN and surrounding areas in NY.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.55% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
92%
Discussed Medicines & Safety
90%
Completed Surveys
178
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate76.4%
Improvement in Walking/Mobility89.4%
Improvement in Bathing93.2%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed90.6%
Improvement in Breathing90.5%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score80.2%
Health Info Transfer to Provider94.0%
Health Info Transfer to Patient97.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
James Mason

James Mason

Am from Nebraska, and hoped to rent crutches instead of traveling with these necessary, but awkward accessories. I called Samaritan Home Health to enquirer if the offered rental crutches. Although they did not, they sent me three different sources that do in the Watertown area. A customer service person named CINDY, is the Samaritan employee who did all this for me. Some locations never even gave me help, but Miss Cindy or Cindi actually sent me three recommendations. For someone like myself, this is a huge help. Thank you to both Samaritan Home Health and it’s employee Miss Cindy for the much needed assistance.

Verified Google review
Garry Schwartz

Garry Schwartz

My care from Jaylynne is awesome. She takes wonderful care of me and I am so thankful. GOD BLESS.

Verified Google review
Kim Filkins

Kim Filkins

This service is remarkable. After being discharged from the hospital, I was referred to them. I got a call from a manager shortly after I got home who explained everything and set up appointments for nursing, occupational & physical therapies. Everyone who has participated in my care has been knowledgeable, personable, professional and supportive. They helped me navigate numerous doctors appointments and were great at keeping them informed. If anything needed to be communicated to a Dr., they called the appropriate one for instructions or whatever. I've learned what I need to do in order to make my recovery safely, and got the incentive I needed when I just didn't feel like myself. It helped me tremendously knowing that someone had an eye on me in case I needed help, and made me feel secure in my own home. I'm very happy with everyone, and I just wish this service had been available years ago. Please use this service, it's the best thing you can do for yourself!

Verified Google review

Reviews from Google Places for SAMARITAN HOME HEALTH, INC. These are real experiences shared by families and patients.