CENTERWELL HOME HEALTH

boone, NCMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1997

Location & Directions

Address

579 GREENWAY ROAD SUITE 103

BOONE, NC

Service Area

This agency serves patients in BOONE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.92% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
79%
Completed Surveys
327
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate81.1%
Improvement in Walking/Mobility92.5%
Improvement in Bathing91.3%
Improvement in Managing Medications87.4%
Improvement in Getting In/Out of Bed90.9%
Improvement in Breathing90.9%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score75.1%
Health Info Transfer to Provider49.2%
Health Info Transfer to Patient80.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
33 reviews
Kev Fisher

Kev Fisher

My nurse was very nice, knowledgeable and respectful!

Verified Google review
Lori Bell

Lori Bell

My nurse, Ms. Bonnie was very professional, kind, and totally awesome to have around. She answered all my questions, enlightened me as to why in needed situations. I very much appreciated her professionalism and her mannerisms.

Verified Google review
Debbie Canady

Debbie Canady

My husband is the patient and these therapists are the BEST! They never cease to amaze me with their knowledge, empathy and care they give him.

Verified Google review
Linda Sutton

Linda Sutton

Such friendly folks have been coming to see Mom! They have been so encouraging and helpful. Mom isn’t the type to want to have people in her home, but she has done extremely well and we are so pleased with her improvements! She still has more work ahead of her, and this is the first time in quite awhile that she has actually tried to improve. Thank you so much for the valuable work that each therapist has given Mom! Such a blessing!

Verified Google review
Marylen Hastings

Marylen Hastings

All the nurses that visited my home to take care of my Wound Vac were instrumental in my recovery. They were very sensitive to my needs and very helpful. I could always count on them. Center Well home health care it’s my first and only choice for Home Health Care. The physical therapists were also were encouraging and patient with me. They recognized my limitations and gave me directions to improve my physical well being .

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.