PHC HOME HEALTH-WAKE

cary, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Phone

Years in Operation

5

Location & Directions

Address

119 SW MAYNARD ROAD SUITE 170 A

CARY, NC

Service Area

This agency serves patients in CARY and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:93%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
93%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
93%
Team Communicated Well
82%
Discussed Medicines & Safety
92%
Completed Surveys
46
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate73.0%
Improvement in Walking/Mobility84.0%
Improvement in Bathing84.6%
Improvement in Managing Medications81.2%
Improvement in Getting In/Out of Bed87.9%
Improvement in Breathing80.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score71.5%
Health Info Transfer to Provider54.5%
Health Info Transfer to Patient87.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
36 reviews
Maria Roubinchtein

Maria Roubinchtein

My mom Riva just moved from Brooklyn, NY to Cary, NC couple months ago and was worrying if Home Aid service will be the same as she used to and to all our surprise it was actually much better, caregivers have been always on time, helping with shower, cooking and light cleaning with efficiency and patient. Are always in cheerful mood and trying their best to be of assistance. My mom and me, her daughter, are very happy with this agency and service it is providing.

Verified Google review
Yuri Arshavsky

Yuri Arshavsky

I am deeply grateful for the exceptional care and attention provided by PHC Home Health. My sincere thanks go to manager Inessa for her outstanding ability to select dedicated and compassionate staff. I especially wish to recognize caregivers Nataliya and Olena, whose kindness and professionalism have been a blessing to me for more than two years. They cared for me with patience and respect, and also devotedly looked after my late wife during her final years, when she was bedridden.

Verified Google review
Frances Barrett

Frances Barrett

I totally love my Caregiver! She is always reliable, and takes excellent care of me. Everything is always clean. She showers me, washes my clothes and bedding, and makes my breakfast. I am so happy with her and her company.

Verified Google review
Arnold Barrett

Arnold Barrett

Natalia Matkovska has proven to be an excellent assistant. She does shopping and Pill organizing better than I would. She is always on time and very reliable I trust her completely

Verified Google review
Ruth Rozansky

Ruth Rozansky

Dear PHC Home Health Team, Just wanted to send a huge thank you for the amazing care you’ve been giving my parents, Fira and Yura Vidgop. At 86, they’ve got a lot going on, and I’ve noticed such a wonderful change in them—physically and emotionally—since you all started helping out. Fira and Yura asked me to give a special shoutout to Inessa Banna for being so kind and professional in organizing their care. Nurse Liana, thank you for all the medical advice and guidance. And a very special thanks to Natalia Matkowska—you’ve been incredible in setting up a safe and comfortable space. Your compassion and dedication mean so much to them. You’ve truly made their lives better, and we’re so grateful for everything you do.

Verified Google review

Reviews from Google Places for PHC HOME HEALTH-WAKE. These are real experiences shared by families and patients.