BAYADA HOME HEALTH CARE, INC

charlotte, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1978

Location & Directions

Address

8801 J M KEYNES DRIVE SUITE 350

CHARLOTTE, NC

Service Area

This agency serves patients in CHARLOTTE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.46% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
90%
Discussed Medicines & Safety
80%
Completed Surveys
337
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.9%
Flu Vaccination Rate68.6%
Improvement in Walking/Mobility91.0%
Improvement in Bathing90.7%
Improvement in Managing Medications90.5%
Improvement in Getting In/Out of Bed91.3%
Improvement in Breathing89.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score67.8%
Health Info Transfer to Provider90.0%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Asia M

Asia M

This company is a joke and I will stop at nothing for everyone to know that. They send unqualified nurses to your home and DO NOT HAVE THE STAFF TO FULFILL YOUR NEEDS. They claim they want feedback about their company, however when provided, they retaliate and continue to not staff you and then discharge you. They allow nurses to share your address with their family and friends without your consent, come later/leave early, and leave your child left UNATTENDED. The nurses suffer no consequences, nor do the staff for their unprofessional actions. They never communicate unless you initiate the conversation and will blatantly lie. The new director MONIQUE, nursing manager NATASHA and service client manager BROOKE are all unprofessional and incompetent at their jobs. AVOID THIS COMPANY AT ALL COST AND WARN YOUR LOVED ONES WHO ARE LOOKING FOR CARE.

Verified Google review

Reviews from Google Places for BAYADA HOME HEALTH CARE, INC. These are real experiences shared by families and patients.