BROOKDALE HOME HEALTH CHARLOTTE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1980
Key Information
Location & Directions
Service Area
This agency serves patients in CHARLOTTE and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.42% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
tim m
No written review provided
Charles Berry
No communication at all unless it's you reaching out to them. When a nurse schedules a telephone appointment for a dementia/Alzheimer's patient and the patient doesn't know how to answer the telephone, that's the kind of care you can expect. Very disappointing. Needless to say, they are no longer taking care of our loved one.
Leslie Horne
No communication. Limited staff with limited knowledge. No aides. Did not get the supplies for my mother when needed and failed to order the rest of what she needed (for an ostomy). Their negligence is beyond disappointing. If you want good care for yourself or a loved one, go somewhere else.
Krista
No written review provided
Leslie
Brookdale Home Health and it's staff has been excellent in providing in-home health & rehab services since being discharged from the orthopedic hospital! They have been nothing less than 110%+ attentive in doing any and everything that must be done to obtain approval for the patient's care. From the in-home therapists to the office staff, Brookdale Home Health truly cares about the patient's happiness and well being. I do recommend this business for your in-home health needs.
Reviews from Google Places for BROOKDALE HOME HEALTH CHARLOTTE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov