CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1978
Key Information
Years in Operation
48
Location & Directions
Service Area
This agency serves patients in CHARLOTTE and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.58% falls with injury
Low rate of falls with injury
97% improved in mobility
Based on patient outcomes
97% improved in mobility
Based on patient outcomes
95% improved in bathing
Based on patient outcomes
94% improved managing meds
Based on patient outcomes
93% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Cory Meckler
Stated I was in network, and confirmed they would show Saturday August 15th. Today is Monday and no updates! Can’t get anyone to call back nor would person on phone provide direct point of contact for my nurse! Just stated they would reach out! Good luck!
Teresa Taylor
My experience overall has been good especially the occupational therapist Sherry and Nurse Joanna. The concern I have is consistency with one nurse when she says she’s coming and doesn’t show
Carol Hyde
Excellent therapy with this agency. The therapists were professional, knowledgeable and responsive. My husband made great progress working with them after his stroke.
Linda Wolf
I have nothing but positive things to say about this group. During a time of uncharted territory and turmoil, every interaction has been pleasant, professional, and reassuring. The physical therapy offered has been outstanding, with deepest gratitude to Kim. This spirited dynamo comes on the scene and motivates, inspires, cheers on—you name it—to effectively meet the needs of her client (who in this case can be quite cantankerous!). Most impressive is how she does this with a beautiful balance of grace, humor, and strength of message. Kim is the ultimate professional, and I am so grateful for her and the difference she makes. This is a wonderful group.
Donna Taylor
The nurses and staff from CenterWell have done a wonderful job! They are skilled and well trained. They always listened to any concerns and were patient and caring during each visit. Should the need arise, I would call on CenterWell again, and highly recommend them for any home health care needs.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Years in Operation
48
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov