INTERIM HEALTHCARE OF THE TRIAD INC.

charlotte, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Key Information

Phone

Years in Operation

26

Location & Directions

Address

330 BILLINGSLEY ROAD

CHARLOTTE, NC

Service Area

This agency serves patients in CHARLOTTE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.33% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
78%
Completed Surveys
328
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate41.0%
Improvement in Walking/Mobility93.4%
Improvement in Bathing94.4%
Improvement in Managing Medications98.2%
Improvement in Getting In/Out of Bed92.9%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score82.2%
Health Info Transfer to Provider50.3%
Health Info Transfer to Patient64.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
35 reviews
Jean Benton

Jean Benton

I just had total knee replacement on 11/10/2025 and was referred for Home Health Services. I must state that most everyone that came out to assist me was amazing. There is one Physical Therapist I'd like to acknowledge and thank...Mr. Evan Jones was the first one to come. He is very knowledgeable, compassionate and gentle with patients. He made me feel safe and he encouraged me. Today, was my last day and Evan took the time to listen to my health concerns and took time with my physical therapy making sure I did it appropriately to get the benefits. He's an awesome PT therapist. We need more Evan's in this 🌎.

Verified Google review
S R

S R

Five Star Service. Second full knee replacement this year. Was assigned to IHoC for out patient care on the second knee. My home care PT listened to my concerns. He acknowledged and validated my thoughts and gave valuable practical and thorough feedback. Evan Jones was kind and encouraging throughout my treatment. I was given “next step” exercises when appropriate. I did have more questions than most. Evan never hesitated in providing thorough exemplary instruction and follow up. My current level of healing is certainly better for having the opportunity to work with Evan Jones.

Verified Google review
Rick Mclemore

Rick Mclemore

First I would like to thank Gabby Groff .. She is the ultimate professional that any company would love to have .. she's so positive in her nature and has a inborn trait that can't be bought or taught in college . I work with Gabby for 5 months thru a hip replacement and a knee replacement surgery and can walk without pain again . That said PT THERAPY from Gabby is only 18 to 20 percent of the process..you must listen and do your exercises minimum 2 times a day and even better 3 times a day .. you must walk and stretch your muscles any time you are lying or sitting long periods of time . My experience it took 5 weeks for the pain to dissappear and I work out 4 and 5 times aday . If you do this before your muscles and ligaments settle in place your walking has a better chance of getting some what normal. Again thank you Gabby Groff on a job well done ..

Verified Google review
Cindy Leonard

Cindy Leonard

I had total knee replacement 3 weeks ago. Mitch was my at home therapist and I can't say enough about him!! He was professional, kind, supportive, punctual and effective. He knows his stuff!! Thank you Mitch for getting me to where I am today! Much appreciated!!! You are 5 STARS!

Verified Google review
Mark Woods

Mark Woods

Evan worked with me post-op total knee replacement for three weeks before I shifted to outpatient. Persistent, insistent and absolutely consistent in his compassionate encouragement, Evan never left me with a moments doubt that we would reach our short term goals. It wasn't easy as there were a couple of additional osteo issues that added to the challenge. I never would have made it through this without his professional commitment, confidence and great sense of humor. Our healthcare system is severely suffering from all kinds of management and greed driven issues. It's the dedicated care givers like Evan that make it bearable.

Verified Google review

Reviews from Google Places for INTERIM HEALTHCARE OF THE TRIAD INC.. These are real experiences shared by families and patients.