PHC HOME HEALTH

charlotte, NCMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Phone

Years in Operation

16

Location & Directions

Address

1515 MOCKINGBIRD LANE STE 520B

CHARLOTTE, NC

Service Area

This agency serves patients in CHARLOTTE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
87%
Completed Surveys
80
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate64.8%
Improvement in Walking/Mobility78.7%
Improvement in Bathing88.7%
Improvement in Managing Medications82.5%
Improvement in Getting In/Out of Bed94.2%
Improvement in Breathing83.1%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score66.8%
Health Info Transfer to Provider80.0%
Health Info Transfer to Patient97.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
145 reviews
Lidiia Aniper

Lidiia Aniper

My name is Leonid Aniper, and I would like to share my sincere gratitude and positive experience with the PHC care company. PHC is a truly outstanding care company that puts people first. From the very beginning, I felt respect, attention, and genuine concern. Their staff always answer phone calls politely and kindly, and communication with them is pleasant, calm, and professional. It is very important to feel heard and understood, and PHC does this exceptionally well. I would like to express my deepest thanks to Mykola Melnyk and Mariia Lozovska. They are not only highly professional caregivers, but also incredibly kind, patient, and compassionate people. They take excellent care of me, always paying attention to all my needs, no matter how small. They listen carefully, respond quickly, and make sure I feel comfortable, safe, and respected. Mykola and Mariia perform their work with great responsibility, warmth, and dedication. Their care is thoughtful, thorough, and filled with genuine humanity. They treat me with dignity and kindness, and it truly feels like they care from the heart, not just as part of their job. Thanks to PHC and these wonderful caregivers, I feel supported and confident every day. Knowing that I am in such caring and reliable hands gives me great peace of mind. I sincerely thank the PHC company, and especially Mykola Melnyk and Mariia Lozovska, for their professionalism, kindness, and exceptional care. I highly recommend PHC to anyone who is looking for trustworthy, compassionate, and high-quality care. — Leonid Aniper

Verified Google review
Monica LSB

Monica LSB

I currently work for PHC and it has been a very positive experience. The company truly values both clients and employees. The management team communicates well, offers support, and provides a respectful work environment. I appreciate the flexibility in scheduling and the focus on quality care.

Verified Google review
Tanya Sokrutova

Tanya Sokrutova

Today I want to leave my best feedback about PHC Health assistants I work with on my daily basis since October 2024. I cannot speak highly enough about their remarkable professionalism, care, and adaptability they bring to their roles every single day 😊♥️ Their quick responsiveness, intuitive understanding of needs, and proactive attitude in creating the best possible work conditions truly set them apart. Whether it's adapting to changes in procedures, supporting clinical teams, or maintaining a calm, organized atmosphere, they consistently go above and beyond to ensure everything runs smoothly. What makes this team exceptional is not just their competence but also their compassion. They are always ready with a helping hand, a kind word, and a level of professionalism that elevates the entire healthcare environment. Thank you Anya, Katya, Sasha, Tatiana, Fatima, Natali for your dedication, flexibility, and the positive impact you make every day. You truly are the backbone of quality care and smooth operations! 💕 God bless you guys 🙏

Verified Google review
Nely Grigorenko

Nely Grigorenko

PHC Home Health is amazing. They are attentive and kind, treating patients and families with respect and compassion. Their team truly cares about the wellbeing of those they serve.

Verified Google review
Judy Sorin

Judy Sorin

My experience with the office staff and caregivers at PHC Home Health has been exceptional.The caregiver team they have curated for my mom’s care are compassionate, respectful, supportive, and reliable. They provide great companionship in addition to helping with all of my mother’s needs. She looks forward to spending time with the women she has come to view as good friends. The office staff does an amazing job of pairing the caregivers with the patient and coordinating coverage when needs change. I feel very supported, fortunate, and grateful to have this staff in my corner. Invaluable service. Highly recommend!!

Verified Google review

Reviews from Google Places for PHC HOME HEALTH. These are real experiences shared by families and patients.