CENTERWELL HOME HEALTH

delco, NCMedicare Certified
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Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1978

Location & Directions

Address

27385 ANDREW JACKSON HIGHWAY EAST

DELCO, NC

Service Area

This agency serves patients in DELCO and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.74% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
76%
Completed Surveys
282
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate38.3%
Improvement in Walking/Mobility93.2%
Improvement in Bathing93.7%
Improvement in Managing Medications91.3%
Improvement in Getting In/Out of Bed94.1%
Improvement in Breathing95.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score85.3%
Health Info Transfer to Provider76.0%
Health Info Transfer to Patient72.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
38 reviews
Sara Murphy

Sara Murphy

Thanks to all my team members Erin OT Katherine OT assisted Ben PT Joe PT assisted

Verified Google review
Kelsey Boisvert

Kelsey Boisvert

The Delco office is is a joke. My mom was supposed to receive care for 60 days, it was a fight just to get two visits within the first month and then they just dropped off the planet. I wouldn't recommend them to my worst enemy. Don't waste your time or money with them!

Verified Google review
Gene Dowdy

Gene Dowdy

Every person who came for home health were very professional and personable. Happy to see them leave because that meant I was getting better! Should I ever need home heath care again, I would be happy to see them!

Verified Google review
Terri Jacobsen

Terri Jacobsen

The team working with my husband is amazing. They are so informative and take such good care of him. I highly recommend Center Well home healthcare and rehab

Verified Google review
Sheila Hatcliff

Sheila Hatcliff

They came to aid in post surgery wound care. Both Brooke and Marie were pros and very helpful in getting supplies and with giving solid info to get us through. Highly recommend.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.