ALBEMARLE HOME CARE AND HOSPICE

elizabeth city, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1968

Key Information

Years in Operation

58

Location & Directions

Address

1129 HORSESHOE ROAD

ELIZABETH CITY, NC

Service Area

This agency serves patients in ELIZABETH CITY and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.93% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
84%
Completed Surveys
289
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate73.8%
Improvement in Walking/Mobility83.2%
Improvement in Bathing87.6%
Improvement in Managing Medications85.7%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing90.3%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score77.7%
Health Info Transfer to Provider50.0%
Health Info Transfer to Patient97.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
10 reviews
Carly Hernley

Carly Hernley

My dad was in hospice and they called to tell me if I wanted to say goodbye I should get there to see him. We left immediately. When I got there he had passed and had been dead for hours before they even called me. The hospice nurse was not even there when we got there. It was such an awful experience. Do not use them.

Verified Google review
Toy Watford

Toy Watford

I love the attitude of the staff but I'm not pleased with the way the supplies are being made into rations. I'm used to his supplies coming in bulk for up to at least a week supply but I'm only being left with 2 days worth of wound changing supplies. I'm thinking about switching companies.

Verified Google review
Lynn Langston

Lynn Langston

I gave this company 1 star because I had too. Do not go with this company for hospice unless you wanna hear death at every nurse visit. They have my mother terrified of hospice. They are rude and not caring at all. Just flat persay and blah. Totally not what we expected at all!!!! My mother has been on hospice for 3 weeks and it has been a total nightmare!!! Keep your loved ones away from this company!!!!

Verified Google review
Michael Ivanovsky

Michael Ivanovsky

Very poor customer relations, somewhat indifferent to customer needs. Customer relations would rather send a text than take the time to call you personally and talk to you over the phone. Cannot recommend this company when it comes to handling family end of life needs

Verified Google review
Karen McDaniel

Karen McDaniel

Wonderful company to be a Hospice volunteer! I have enjoyed working with Sharon the volunteer coordinator, she's the best!

Verified Google review

Reviews from Google Places for ALBEMARLE HOME CARE AND HOSPICE. These are real experiences shared by families and patients.