SENTARA HOME CARE SERVICES

elizabeth city, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1993

Key Information

Location & Directions

Address

426 MCARTHUR DRIVE SUITE B

ELIZABETH CITY, NC

Service Area

This agency serves patients in ELIZABETH CITY and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.56% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
189
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate59.3%
Improvement in Walking/Mobility88.0%
Improvement in Bathing89.4%
Improvement in Managing Medications86.7%
Improvement in Getting In/Out of Bed89.5%
Improvement in Breathing90.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score80.2%
Health Info Transfer to Provider95.9%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Andrew Onley

Andrew Onley

No written review provided

Verified Google review
Debbie

Debbie

Krissa is a very nice lady. And helped me emensley.

Verified Google review
Larry Moore

Larry Moore

I just wanted to share the experience i had with Ms. Krissa Peters as my Physical Therapist during my recovery. She’s been coming out to the house for a few weeks now. She is knowledgeable, experienced, and encouraging. She’s really helping with my walking. And she’s one of the best motivators I’ve ever seen. I just wanted to pass that along. Thank you Sentara!

Verified Google review

Reviews from Google Places for SENTARA HOME CARE SERVICES. These are real experiences shared by families and patients.

SENTARA HOME CARE SERVICES - Home Care & Home Health Agency in Elizabeth City, North Carolina