SENTARA HOME CARE SERVICES

elizabeth city, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1993

Key Information

Location & Directions

Address

426 MCARTHUR DRIVE SUITE B

ELIZABETH CITY, NC

Service Area

This agency serves patients in ELIZABETH CITY and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.56% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
189
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate59.3%
Improvement in Walking/Mobility88.0%
Improvement in Bathing89.4%
Improvement in Managing Medications86.7%
Improvement in Getting In/Out of Bed89.5%
Improvement in Breathing90.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score80.2%
Health Info Transfer to Provider95.9%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Andrew Onley

Andrew Onley

No written review provided

Verified Google review
Debbie

Debbie

Krissa is a very nice lady. And helped me emensley.

Verified Google review
Larry Moore

Larry Moore

I just wanted to share the experience i had with Ms. Krissa Peters as my Physical Therapist during my recovery. She’s been coming out to the house for a few weeks now. She is knowledgeable, experienced, and encouraging. She’s really helping with my walking. And she’s one of the best motivators I’ve ever seen. I just wanted to pass that along. Thank you Sentara!

Verified Google review

Reviews from Google Places for SENTARA HOME CARE SERVICES. These are real experiences shared by families and patients.