CAPE FEAR VALLEY HOME HEALTH

fayetteville, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Location & Directions

Address

2301 ROBESON STREET, SUITE 201

FAYETTEVILLE, NC

Service Area

This agency serves patients in FAYETTEVILLE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.18% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
89%
Team Communicated Well
89%
Discussed Medicines & Safety
86%
Completed Surveys
157
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.0%
Flu Vaccination Rate41.4%
Improvement in Walking/Mobility81.8%
Improvement in Bathing86.7%
Improvement in Managing Medications80.3%
Improvement in Getting In/Out of Bed88.2%
Improvement in Breathing91.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score61.7%
Health Info Transfer to Provider45.9%
Health Info Transfer to Patient97.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
4 reviews
Heather Robison

Heather Robison

Excellent with amazing staff!!

Verified Google review
Donald Thomas

Donald Thomas

Problem is they don't give proper care or a proper bath to the patient or what they'r required to do and wait till the better part of the day is gone before they are there for a short time like 10 or 15 minutes. I wish we could have given a better score but in order to get they need to do better like actually carrying about people. Not just a paycheck.

Verified Google review
J.D.

J.D.

Most poorly ran companies on the planet earth Absolutely garbage

Verified Google review
Mrs X

Mrs X

No written review provided

Verified Google review

Reviews from Google Places for CAPE FEAR VALLEY HOME HEALTH. These are real experiences shared by families and patients.