LIBERTY HOME CARE, LLC

fayetteville, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Location & Directions

Address

4155 FERNCREEK DRIVE

FAYETTEVILLE, NC

Service Area

This agency serves patients in FAYETTEVILLE and surrounding areas in NC.

Patient Satisfaction

5/5
Would Recommend:87%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.98% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
90%
Completed Surveys
102
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.7%
Flu Vaccination Rate70.7%
Improvement in Walking/Mobility85.2%
Improvement in Bathing85.9%
Improvement in Managing Medications80.9%
Improvement in Getting In/Out of Bed90.2%
Improvement in Breathing90.5%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score68.6%
Health Info Transfer to Provider52.1%
Health Info Transfer to Patient71.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
14 reviews
Rose Jones

Rose Jones

I was very happy with the care that I got the nurses and therapists we're very encouraging they really help me to get back on my feet which I had not been able to do for a year now I'm walking and motivated to keep going I really appreciate their care it was the most wonderful experience I was suggest if you need good home care please use them the team was Vanessa Sharon Breena Sherwanda I really thank these ladies so much

Verified Google review
Eugenia

Eugenia

The professional team of physical therapists and nurses have helped me attain a level of mobility I did not expect. While in the hospital I could not stand or walk without help, could not roll over in bed without grabbing the side bars of the bed. After two weeks in Cape Fear Rehabilitation, I could stand up and walk well with a Rollator. I was ready to come home. Once home I fell several times and needed my son to help. Then Liberty Home Care came to my aid. Ferdinand did my initial evaluation. I could not walk without help of Rollator or cane, nor go upstairs to do my laundry. Enter Keisha who was my PT for the following weeks. With her help and guidance, I became stronger and able to go upstairs to do my laundry. Then I was able to walk short distances without aid. Vanessa periodically came to evaluate my progress. I started driving again, grocery shopping and picking up medications. During my PT visits it was found that my blood pressure was way high. Then the nurses started visiting to monitor it; Tyhena, Beth, Brenna, Jamie. And Stephanie came to determine whether I needed speech therapy. Some of these, when my blood pressure was especially high, spent time calling my doctor. And then when my pulse was low. I have been discharged and am so thankful and appreciative of everyone who came to my aid. I was so comforted to have the advocacy dealing with the doctor.

Verified Google review
yvonne brown

yvonne brown

I appreciate the professional PT services provided for my father by Liberty October 2024 - May 2025. Vanessa is a very experienced and dedicated leader. She took special care with my father and was very thorough with her assessments of his progress. She has a warm personality and demonstrated genuine concern for my father’s well being. I’m very pleased Keisha was assigned as the primary physical therapist. She has a fun and friendly personality, and always lifted my father’s spirits and made him smile. She took special care when guiding my father through his exercises. I appreciate the progress she made with improving my father’s overall strength and balance. Thank you Liberty for everything you do! Sincerely, Yvonne, daughter of Perry

Verified Google review
evette Thompson

evette Thompson

My Mom is an amazing woman inside and out. She's anamputee and is 87years old. I'm her daughter and caregiver since my dad passed away two years ago. Liberty Home Care clinicia along with hospice care are the amazing,kind, professional,dependable people we have the privilege of them coming to our house and make Mom's care easy for her in therapy and womb care treatments of her leg. I would recommend them for service for your family or self. So if you in need of home care assistance please give them a call text or.email🙏❤️💪 oh ya

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Patricia McMillan

Patricia McMillan

My nurse , Devon was just Amazing, as she was so helpful in sharing her knowledge with the needs I have. It helped me so much. I hope that all patients were as Blessed as I was in my time of healing. My prayer is that others were as Blessed as I am to have the Liberty team taking care of me. Thank you to all the staff. Pat McM.

Verified Google review

Reviews from Google Places for LIBERTY HOME CARE, LLC. These are real experiences shared by families and patients.