AMEDISYS HOME HEALTH CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1980
Key Information
Location & Directions
Service Area
This agency serves patients in GASTONIA and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.49% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Elise Patton
We missed one call while in the hospital then the “coordinator “ called to say the could not reach us and wanted to come out Saturday but since she was just the coordinator she didn’t know the time and they would call us. Friday we called them and were promised the scheduler who was at lunch would call us back. We told them we had multiple appointments the next week so we need more notice. They called Sunday afternoon and we missed the call saying they were coming Monday right when we have another appointment. Tomorrow we are asking for a more reliable therapy group.
Randy Ledford
My third day at home. Had to call their office to ask them why they had not contacted me. Was told they would call back with answers in an hour. About four hours later they called back only to say someone would contact me tomorrow to set up a schedule. In my opinion this is not acceptable. I need the most help when I first get home. They know that I’m upset with them so I’m not expecting much care. We will see. I will be posting a review as my care progresses. Right now a two star review is pretty lenient.
Rick W
No. Do not use these people! They are very unprofessional and did not show up when scheduled. No call, No show. I called the lady named Angel who did the initial evaluation for my 83 year old mom to ask why nobody showed up. She said let me find out why Jesse never came and call you right back. She never called back. I called the Manager at Gastonia location named Sandy and all she did was lie and make excuses for them . I will be reporting this business to the better business bureau immediately. Any home health Agency will be better than this one. I hope this helps someone else to not endure this treatment.
Sara Allen
If I could leave 0 stars I would zero communication
Michael Threadgill
They're good, I was only a driver for one of their parents but it seemed like a quick visit and the nurses I spoke with out in the parking lot were not only fine, but nice to speak with also.
Reviews from Google Places for AMEDISYS HOME HEALTH CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(704) 867-1141Years in Operation
46
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov