BAYADA HOME HEALTH CARE INC
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 2001
Key Information
Location & Directions
Service Area
This agency serves patients in GASTONIA and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.51% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
89% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jason Livingston
No written review provided
Cindy Brooks
Our Bayada nurses were great, came when they were supposed to and very professional and compassionate. The staff that took my phone calls were also very professional and courteous.
Leslie l
Jackie is amazing, we love her and has already become like family. But we have already had 3 call outs on a matter of 1 week and 3 days. We were granted 36 hours a week in at home nursing care bc I physically cant take care of nana on my own. Management has tried really hard to fill those hours of people that have called out. Management really cares but it seems they will hire anyone and dont hold their employees to high standard. We have also had issues with nursing not being trained on a gait belt. We also had one nurse that I had to basically do their job. Then as she was transferring from the bedside toilet to her bed the nurse just walked off to dump water and left me to handle her alone. Shes over 200lbs I cannot handle her on my own. She started falling while the nurse was dumping out bed bath water. I had no choice but to try to push her into bed bc I couldnt hold her up. I also had a nurse that didnt know how to do a bed bath. I hope this improves with time. But at this time I'm worried I wont be able to handle all of this with them consistently calling out on weekends.
Reviews from Google Places for BAYADA HOME HEALTH CARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(704) 864-1131Years in Operation
25
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov