CENTERWELL HOME HEALTH

goldsboro, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

2615 HOSPITAL ROAD SUITE 100

GOLDSBORO, NC

Service Area

This agency serves patients in GOLDSBORO and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.79% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
85%
Completed Surveys
295
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate77.7%
Improvement in Walking/Mobility92.2%
Improvement in Bathing92.5%
Improvement in Managing Medications92.8%
Improvement in Getting In/Out of Bed93.7%
Improvement in Breathing96.5%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score73.3%
Health Info Transfer to Provider81.0%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
56 reviews
Dorothy Adams

Dorothy Adams

I’d love to share my details because the young lady named Sarah is a beautiful person. She’ll do anything to help you. She even cleaned my window in the kitchen. Can you get someone else to do that for you and the information that she has is outstanding she puts me through Push me through my exercises with ease she doesn’t ever push, but she’s always encouraging dearly. Love this lady Sarah.

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Tracy Auman

Tracy Auman

The worse experience that I ever had. THEY PTOVIDED ME 2 TIMES. THE 1ST TIME THE SPEECH THERAPISTS WAS MORW INTERESTED IN FLIRTING WITH MY HUSBAND. the nurse Jennifer was very rude. SHE NEVER CALLED RHE DAY BEGORE TO SCHEDULE A BISIT the occupation therapist never really focus on my re every 4hey would come stay 10 minutes then leave.. I would not rec comment this group

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Hootie Peck

Hootie Peck

CenterWell - best staff of healthcare professionals we’ve encountered. Mike M., Kristie M., Karen L. are competent, caring, conscientious and skilled. We highly recommend them to anyone.

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Tammie Norris

Tammie Norris

I have had a great experience with this group. They are very curious, prompt, well mannered and very experienced. I get a call the day before asking if it is ok to come the next day and the time I would like. They are so experienced at their job. They will guide you through all of the exercises you need. I would recommend them to anyone. David was my PT person. I would recommend him to everyone.

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Debbie Stafford

Debbie Stafford

They all have been so caring attentive and overall observant of my needs and I would most definitely recommend them to anyone. I'm so very happy with the ones that have tent to my needs especially my nurse Ms Christy she has been a joy for me at my time of really needing someone here at my most needing time. Many prayers to center well for these people that go out everyday to attend to the needs of the sick. Thank you for letting me share this. Deborah Smith

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.