ENCOMPASS HOME HEALTH OF NORTH CAROLINA

greensboro, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Key Information

Location & Directions

Address

5 OAK BRANCH DRIVE, STE 5E

GREENSBORO, NC

Service Area

This agency serves patients in GREENSBORO and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.96% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
92%
Team Communicated Well
87%
Discussed Medicines & Safety
83%
Completed Surveys
209
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.5%
Flu Vaccination Rate63.1%
Improvement in Walking/Mobility85.1%
Improvement in Bathing85.8%
Improvement in Managing Medications89.1%
Improvement in Getting In/Out of Bed87.8%
Improvement in Breathing87.2%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score75.8%
Health Info Transfer to Provider59.4%
Health Info Transfer to Patient95.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
8 reviews
Tosha Dillard

Tosha Dillard

They really care about you and your care! I was blessed to meet some really great nurses, occupational therapists, and physical therapists! They work together to give the client the best care possible! I had the same nurse come out for about a year and she was just the best! She advocated for me and genuinely cared!

Verified Google review
Johnathan B

Johnathan B

I have to say I have been nothing but pleased with this company and everyone involved. My father is bed bound and my mother has severe dementia, and every single time Enhabit is needed, they are right there, for cath care, wound care, or anything else. Always timely in calling me back, and always investigates the situation and goes to their home as the situation dictates. Recommend this company to everyone!

Verified Google review
Liz O

Liz O

Excellent company with great clinicians! Communicative and caring people. I’ve seen really good changes in my mom with PT and OT. Scheduling has been flexible and based on my parent’s preferences/abilities. The nurses are wonderful and keep me updated about my dad. Highly recommend!

Verified Google review
Felicia Coleman

Felicia Coleman

I’ve used Encompass since early March for healthcare for my mom through a referral. l really didn’t know what to expect , lve heard of horror stories about home aides But.... l can truly say that every aide that’s been to my mom’s house has been nothing but caring, professional and comforting for my mom, She actually looks forward to them coming, They even provide learning tools for the family in caring for loved ones, They really go over and beyond everything I thought a home healthcare agency would be.

Verified Google review
Candee Kornegay

Candee Kornegay

I have used other home health agencies before.. But Encompass has been the most caring, sincere, and compassionate. The nurses and therapist are incredible. This will be the only agency I use from now on.

Verified Google review

Reviews from Google Places for ENCOMPASS HOME HEALTH OF NORTH CAROLINA. These are real experiences shared by families and patients.