CENTERWELL HOME HEALTH

greenville, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1976

Location & Directions

Address

1970 WEST ARLINGTON BLVD STE B2

GREENVILLE, NC

Service Area

This agency serves patients in GREENVILLE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.79% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
88%
Team Communicated Well
89%
Discussed Medicines & Safety
84%
Completed Surveys
290
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate63.1%
Improvement in Walking/Mobility92.7%
Improvement in Bathing92.5%
Improvement in Managing Medications90.8%
Improvement in Getting In/Out of Bed92.7%
Improvement in Breathing92.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score75.7%
Health Info Transfer to Provider70.1%
Health Info Transfer to Patient94.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
72 reviews
Grace Gery

Grace Gery

I can't even express my gratitude and thankfulness for CenterWell. Everyone I have met, spoken to, has lessened my anxiety about my husband's post surgery recovery. I am a so happy that we chose this route for his journey, I am amazed how much progress he is making, and we are confident in his caregivers.

Verified Google review
Jenn Kemp

Jenn Kemp

Very helpful folks. treated my father in law with respect and true professionals. my nurse friend at Home Instead care recommended them and glad she did.

Verified Google review
Joyce Vines

Joyce Vines

Centerwell is most kindness people. We didn't have any problems. They take care of our love ones.

Verified Google review
Amy Gardner

Amy Gardner

My dad’s nurse Emily Houston is the absolute best. She is a tremendous advocate for him and brightens his day every time she comes by. You can tell it’s way more than just a job for her. We are very grateful!

Verified Google review
Jeremy Davenport

Jeremy Davenport

Jana from Centerwell came and visited my father, She is abousutely one of the best employees that you have on staff. She is amazing and educates her heart out and truly care what the patients wants and is 100% committed to make a difference. She needs a Raise!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.