CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
GOVERNMENT OPERATED ownership
Certified since 1973
Key Information
Location & Directions
Service Area
This agency serves patients in HICKORY and surrounding areas in NC.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
87% improved in bathing
Based on patient outcomes
100% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Donna Gore
My experience was wonderful, I was met each time with smiles and concern for my health. Lee and her folks did very well with me and I really loved the occupational therapy for my broke wrist and all of the thought going into my delimmas, the gadgets that made life easier for me and physical therapy that worked hard stretching me and keeping me active. They were all a blessing.
Reginald Kenner
I am extremely pleased with the service and care I received. Lee and her helpers were very knowledgeable and caring about my condition and treatment. They made recovery much easier. Thanks.
Sherrie Bailey
The nurses came out and NEVER followed through with anything they said! There was one CNA (Nancy Bare) that was the ONLY ONE who came out and shaved and bathed and was amazing! There physical therapist and RN’s were the most incompetent people I’ve ever met. I’d rather refer family and friends, even complete strangers to a veterinarian office than to suggest Centerwell. I even filed a complaint with the state of North Carolina.We finally just dropped them since they seemed to not really care for the wellbeing of their patients.
karen nelson
CenterWell Home Health have a great team of workers! I so greatly appreciate each and everyone of them! Believe me if you ever need a Home Health Company, if I were you I would choose CenterWell Home Health. I just can't say enough about them, they would make my day every time they would show up! Michelle was a great nurse and Neal was a great physical Therapist! And Abby came some too. She was a great inspiration too!! Thank you all so much!!!!! KAREN
Sherry Stone
CenterWell is a great company. They have outstanding nurses. My nurse Pat is outstanding!! She cares, and is very easy to talk too. She has taken excellent care of me. She is just like talking to a friend. I highly recommend CenterWell.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(828) 270-3990Years in Operation
53
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov