GENTIVA HEALTH SERVICES
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1996
Key Information
Years in Operation
30
Location & Directions
Service Area
This agency serves patients in HICKORY and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.82% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Mike
I have nothing but praise for the nurses and PT at Centerwell. I came home from the rehabilitation still in very bad condition. The PT and nurses helped me to get stronger. I want to thank Riley and Jordan they both helped me a lot and have great people skills and are so fun to work with a rare thing these days
Trish Parsons
Rhiely and jordon are the best they are so caring and polite I love them both dearly I would recommend them to everyone
Melissa
If I could leave no stars I absolutely would! My Dr put in a referal for these people to do in home PT and what a disaster! They would not work around my schedule of other dr appointments. The supervisor told me that I was supposed to be home bound which meant that I should have no dr appointments and I should be home bound. The person that comes to do the paperwork the first day was rather rude. The physical therapist told me the first day upon entering my home that I needed to get rid of all my cats. And for appointments she would text me very late at night 10pm or later when I was asleep telling me not asking that she was coming the next day when I specifically told her I had a Dr appointment. They ultimately dropped me. Thank the gods above for Atrium home health! They are amazing. Full of smiles and very professional. Definitely recommend them!!! Fully avoid Centerwell at all costs!!!
Lavonda Barlow
I love CenterWell The Very Best heartfelt home help that Gods sent to me . I’ve had them 2 other times and this time I asked for them by name. They are always very reputable and thorough and smart ladies. They’ve always went the extra mile for me I’m so Thankful! You’ll love them from the office to the beautiful ladies that come out in the cold weather and the heat. THANKFUL
Michele Beynon
Neo was my physical therapist for the past few weeks following my bilateral knee replacement. My significant progress is due to his treatment, expertise, and professionalism. I hold his care in high regard and would strongly recommend him. Thank you for everything
Reviews from Google Places for GENTIVA HEALTH SERVICES. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Years in Operation
30
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov