WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC.

holly springs, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

4928 LINKSLAND DR, SUITE 340

HOLLY SPRINGS, NC

Service Area

This agency serves patients in HOLLY SPRINGS and surrounding areas in NC.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.88% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
86%
Team Communicated Well
78%
Discussed Medicines & Safety
78%
Completed Surveys
373
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate65.5%
Improvement in Walking/Mobility93.8%
Improvement in Bathing93.9%
Improvement in Managing Medications93.3%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing97.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score71.0%
Health Info Transfer to Provider59.3%
Health Info Transfer to Patient83.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.5
2 reviews
Julian Alvarez

Julian Alvarez

The PT Sherwin called my mother when was supposed to call me, I take care of my mother, will refuse to give his name or company he worked for. I then asked who was the referral form and he also could not answer the question. I let him know this was unprofessional and was making me and my mother uncomfortable. He got extremely irate and even became harassing us and standing on the fact he is the ONLY PT in the area and he can act however he wants. He is now laughing and enjoying the fact that my mother cant get the help she needs without going through him and this feels unsafe, unprofessional and pushing illegal.

Verified Google review
Phil Holland

Phil Holland

No show for therapy for my mother. Tried calling, left message. No call back. Therapist finally showed up. He did a outstanding job. His work performance was superb. His on time performance could be better, just give clients a call when you are running behind.

Verified Google review

Reviews from Google Places for WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC.. These are real experiences shared by families and patients.

WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC. - Home Health Agency in Holly Springs, North Carolina