WELL CARE HOME HEALTH OF PIEDMONT, INC.

huntersville, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Phone

Years in Operation

7

Location & Directions

Address

320 SEAGLE STREET, SUITE 200

HUNTERSVILLE, NC

Service Area

This agency serves patients in HUNTERSVILLE and surrounding areas in NC.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.51% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
87%
Team Communicated Well
78%
Discussed Medicines & Safety
83%
Completed Surveys
217
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate52.2%
Improvement in Walking/Mobility92.8%
Improvement in Bathing91.7%
Improvement in Managing Medications88.9%
Improvement in Getting In/Out of Bed93.2%
Improvement in Breathing98.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score57.2%
Health Info Transfer to Provider63.1%
Health Info Transfer to Patient90.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
7 reviews
Kaitlin Cauthen

Kaitlin Cauthen

Great choice for anyone in need of home health care. Well Care provides in home Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy and more!

Verified Google review
Gentry Smith

Gentry Smith

Well Care is a phenomenal company who values employees and patients and puts quality care as their top priority!

Verified Google review
Tara Stone

Tara Stone

My mother has Well Care Home Health, they are wonderful! The nurse Jennifer has quickly become the highlight of the week when she visits, she is professional and truly enjoys what she does. Therapy has been wonderful and has helped her regain her strength.

Verified Google review
Janine Bents

Janine Bents

Proud to be associated with Well Care Home Health. They are committed to keeping their people healthy, happy , and at home. The team at Well Care Home Health goes above and beyond for their patients. Caring, responsive, and dedicated to quality of care.

Verified Google review
Sharon Long Miolen

Sharon Long Miolen

Wellcare has taken excellent care of my 88 yr old mother-in-law. They were a huge help to my husband and me, guiding us as fulltime caregivers. The Whitley family highly recommend them for your loved one. Cudos to the PT, OT and Nursing team.

Verified Google review

Reviews from Google Places for WELL CARE HOME HEALTH OF PIEDMONT, INC.. These are real experiences shared by families and patients.