CENTERWELL HOME HEALTH

kernersville, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1998

Location & Directions

Address

720 PARKE CENTRE SUITE B

KERNERSVILLE, NC

Service Area

This agency serves patients in KERNERSVILLE and surrounding areas in NC.

Quality Highlights

Based on CMS quality data

2.56% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
2%
Team Gave Professional Care
100%
Team Communicated Well
100%
Discussed Medicines & Safety
100%
Completed Surveys
1
3% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate46.1%
Improvement in Walking/Mobility85.7%
Improvement in Bathing88.3%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed73.3%
Improvement in Breathing84.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.6%

Lower is better

Discharge Function Score50.0%
Health Info Transfer to Provider40.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
20 reviews
Jennifer T

Jennifer T

I had a great experience with Physical Therapy and the nurses! I highly recommend them.

Verified Google review
Sonia Charisse Brown

Sonia Charisse Brown

Excellent care, service and expertise. I love the patience and helpfulness each therapist has for my mother in her time of need. Thank you 🙏🏾

Verified Google review
Debbie Sechrist

Debbie Sechrist

The staff at Centerwell are by far some of the kindness, most compassionate people. Since day one they have shown great concern for the wellbeing of my husband in his recovery from CHF. He is a Parkinson’s patient also and with multiple issues, they have provided us with very good information and therapy to strengthen him and to help him regain some skills to be a stronger more independent person. I personally see a different man than the one who began his recovery. His speech is less slurred and carries volume that I am able to hear and understand. He has acquired the ability to get up and down safely by following the guidance of the therapist. He is able to dress himself to a degree that I am not required to 100% to do this for him. With the continued support of the wonderful therapist, OT/PT and Speech he has made remarkable progress. The nursing staff has also been instrumental in helping me to care for him. He has a Foley catheter that he has been with us since July. They have provided me with the necessary supplies to change the bags from a leg bag during the day to a larger overnite bag for sleeping. They had shown me how to properly clean and reuse the bags so as not to cause any bacteria to him. Knowing how to clean and care for my husband and the Foley catheter was something I would not have been able to do without their support. The catheter has to be replaced every 30 days and the nursing staff is able to do that for us eliminating having to schedule an appointment with the urologist office. The entire team at Centerwell has been a godsend for my husband’s therapy and nursing needs. I am forever grateful and will sing their praises. They feel like family and we enjoy our time spent with them. Thank you, Centerwell!

Verified Google review
Lori Troxel

Lori Troxel

The therapists and nurses are wonderful! Able to establish a report with the patient and family which makes it so much easier. I would highly recommend them to anyone considering home health care.

Verified Google review
Mary Mason

Mary Mason

I have enjoyed my PT's, feel that I am making progress...still a ways to go. Laura has been especially helpful. She is punctual, pleasant, hygienically conscious, very efficient.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.