GENTIVA HEALTH SERVICES
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1998
Key Information
Location & Directions
Service Area
This agency serves patients in KERNERSVILLE and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.85% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
87% improved in bathing
Based on patient outcomes
95% improved managing meds
Based on patient outcomes
84% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Michael McDonald
Great patient care. Went in to urgent care today. They took care of me. Got me an x-ray. Everybody was very kind.
Damian Mataraza
Been to a few different VA clinics/hospitals. This one is by far the best. Friendly staff. Dr. Lee actually listens to you, unlike my previous doctors.
sharon waller
So much easier to maneuver around than the Salisbury VA. Staff have all been beyond helpful and accommodating for my 85-year old Dad. They are very knowledgeable and friendly. The facility is beautiful and the selection of artwork on the walls is so serene and calming - especially love the 3rd floor artwork. Like a warm hug. Canteen employees are very polite and selections are very reasonably priced. An added benefit is the drop off location, with wheelchairs right at the door waiting and spacious parking lot.
peter oua
On Oct 9 2025 I was in the advocates section to process my ID me account. I sat outside the advocates office about ten minutes listening to the ID me technician having a vulgar heated conversation with whoever was on the other line. She finally called me in and started my updating process. About 10 minutes in she was back on her phone while I just sit there in limbo. For about 20 minutes she complained about her GS 12 status and she had to share her office with other coworkers. How unfair the system was treating her since some other coworkers had there own office. I could tell that the person on the other end of the line was totally uninterested. Umhu Umhu was the only reply from the opposite end of the line. She finally terminated her call got back to me and determined that I didn't have all the necessary documents. All this happened while a line of other Vets are waiting. Obviously her priorities were her gossip section. Hoping for more professionalism on my next visit.
Diana Odom
The Kernersville VA is the best run VA clinic I have ever experienced. The doctors are compassionate and competent , the building & grounds are always spotless, and the staff is so friendly and helpful. I am so grateful for the excellent care we have received at the Kernersville clinic.
Reviews from Google Places for GENTIVA HEALTH SERVICES. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov