CENTERWELL HOME HEALTH

lillington, NCMedicare Certified
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Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1977

Location & Directions

Address

87 W CORNELIUS HARNETT BOULEVARD

LILLINGTON, NC

Service Area

This agency serves patients in LILLINGTON and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:76%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.7% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
78%
Completed Surveys
216
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate64.8%
Improvement in Walking/Mobility88.9%
Improvement in Bathing89.8%
Improvement in Managing Medications89.4%
Improvement in Getting In/Out of Bed90.2%
Improvement in Breathing93.2%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score62.2%
Health Info Transfer to Provider93.2%
Health Info Transfer to Patient91.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
39 reviews
Deborah allen

Deborah allen

Centerwell is the best!! The staff is professional, but friendly and on point. I was referred by someone, and it was a good choice. If you should ever and I mean it from my heart need their services, Give them a call.

Verified Google review
Marcus Callahan

Marcus Callahan

Outstanding! Chase has been not only a great therapist and person to work with, he has inspired me to do better to be better.

Verified Google review
Dotty W.

Dotty W.

The entire health care team has been outstanding with providing OT therapy services and PT therapy services. My OT was able to get up with my General Practitioner to secure adaptive equipment I needed for my activities of daily living. Both OT and PT have followed my case with my GP, and Ortho Doctor to get me up on my feet walking again with a cane. I started out in a wheelchair following a fall. I appreciate every member of this team, their professionalism and highly recommend using them.

Verified Google review
angela waggoner

angela waggoner

This has got to be the worst home health ever. The only good thing I can say about this place is thank you Chase for helping my dad. He has done great improvements with your consistency. You take your job very serious and I appreciate you. For the rest of the staff to include the office manager this company is lacking. It is beyond me how you can have a home health agency and no one in the building has a clue of what's going on with the patient. It's pretty sad when the Drs. Office says we need to change up your father's care from them because they have no idea what's happening with him. I 100 percent agree. Centerwell I don't know what happened to you because you used to be much better. If you can't get staff in to work then you are better off shutting down because at this point I will let any and everyone to please go somewhere different. You are just not professional and just don't care.

Verified Google review
Jane Goldenberg

Jane Goldenberg

Love the fact that the therapists can text for appointments, I can quickly get back to them depending on when they text.If they call during day it is great too to set schedule for the week .The therapists we have had have all been so helpful to my sister, after her stroke , from walking to swallowing , to hygiene, looking forward to more Occupational therapy for use of her arm. Sincerely Jane G.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.