CENTERWELL HOME HEALTH

lincolnton, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1973

Location & Directions

Address

308 S ACADEMY STREET

LINCOLNTON, NC

Service Area

This agency serves patients in LINCOLNTON and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.53% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
87%
Completed Surveys
237
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate80.2%
Improvement in Walking/Mobility90.4%
Improvement in Bathing88.3%
Improvement in Managing Medications86.1%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing89.2%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score61.4%
Health Info Transfer to Provider98.2%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
35 reviews
K Dennis

K Dennis

Truly a wonderful experience with Centerwell Home Health. Special shout out to India. Thank you for being so caring to my grandmother. Everyone who has come out to our house in the last few months have been kind, and considerate to their patient they have cared for. Centerwell has helped our family in so many ways and I wanted to express that with the team. Thank you for caring for my grandmother how I would care for my grandmother. I couldn’t imagine using any other company for my grandmothers rehabilitation.

Verified Google review
Beth Jones

Beth Jones

Centerwell has been invaluable. I had no idea what to do after my 85 year old mother fell and broke her leg and they have been so helpful and caring. I can't brag enough on Beverly, Jessica and Jannie.

Verified Google review
Laura Hughes

Laura Hughes

PT Donna Moose has been amazing. She is the best PT I have ever had snd at 63 I have had quite a few unfortunately. Donna explains why I am performing an exercise and how my body responds and reacts to said exercise. She helped me understand that these exercises will be a part of my everyday life and routine. I am facing bi-lateral knee replacement and then surgery for two herniated disc’s. I will be needing quite a bit of Pt and OT over the next year. Jannie was an effective Occupational Therapist. She worked me hard, but I was able to reach goals sooner than expected. An example was getting rid of toilet chair. That was a godsend as it had sharp edges that were continuously cutting and slicing my arms right open. I have been quite impressed by CenterWell and look forward to the continued partnership.

Verified Google review
Karen Waters

Karen Waters

We have been so pleased with the quality of care we have received by everyone that has come into our home. You have an exceptional group of people that are great at there job but making you feel like you are the only one that matters at that moment. We have gotten attached to each one and even though my husband is doing much better we will miss seeing you all. Thank you for all you have done.

Verified Google review
Elizabeth Ross Shelton

Elizabeth Ross Shelton

We have nursing, PT, and OT coming in weekly. All of our providers are awesome with my MIL and are always handy if I need them as the caregiver. I’m extremely grateful to CenterWell for the care and knowledge they provide to us both.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.