FRANKLIN COUNTY HOME HEALTH AG

louisburg, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1974

Key Information

Website

Not Available

Years in Operation

52

Location & Directions

Address

107 INDUSTRIAL DRIVE

LOUISBURG, NC

Service Area

This agency serves patients in LOUISBURG and surrounding areas in NC.

Quality Highlights

Based on CMS quality data

2.38% falls with injury

Low rate of falls with injury

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
99%
Team Communicated Well
89%
Discussed Medicines & Safety
93%
Completed Surveys
11
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care66.7%
Flu Vaccination Rate51.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.4%

Lower is better

Health Info Transfer to Provider32.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
18 reviews
bionca lardon

bionca lardon

Need a technology update if working for the county… The doctor section does not upload any testing or information to your online chart, you have to ask to see the results & they print it out for you. But only if you ask. They usually will just tell you if something is concerning.

Verified Google review
Jessica Kearney

Jessica Kearney

Very pleasant and friendly staff who actually like their careers and who are there to serve Franklin County citizens. My visit was smooth, professional, and quick. My provider gave me new health knowledge and explained my health care in a manner that was easy to understand. My token of feminine and hygiene bag I received was a pleasant parting gift. Thank you County staff keep up the excellent customer service for patrons!

Verified Google review
Amanda Core

Amanda Core

Felt completely bullied by Dr.Allen and his staff. Was told by Dr.Allen "my nurses would tell you to walk" for simply wanting to stagger my new babies vaccines. So I did just that and walked out and will never go back. Violating a patient and parents right them by making them leave if they don't agree with you is not good practice. He also may be having some cognitive issues because it was him that brought up and suggested staggered vaccines at our one month appointment. Again felt completely violated, pinned in a corner and bullied, glad I was able to stand my ground. Despite Dr.Allen telling me I wouldn't find another pediatrician to take my daughter I did within 10 minutes of leaving his office.

Verified Google review
Kathy Stempel

Kathy Stempel

Very kind and patient staff! They all helped us so much when we got our COVID vaccines and boosters. Nurse Mayna was amazing. She was incredibly kind and patient with my 8 year old son who was terrified to get a shot. Thank you so much!!!

Verified Google review
Ross Strickland

Ross Strickland

I am from Nash County. My wife and I received our first COVID vaccine today. We were in the line less than two hours before out turn. We were impressed with how smooth the service was with everyone involved were focused on getting us through seamlessly. Being a former firefighter and EMT, I know how difficult and stressful it can be to set up and see the operation through. Thank You Franklin County Health Services, Sheriff Department, & other personnel! Everyone was performing in a positive & respectful way.

Verified Google review

Reviews from Google Places for FRANKLIN COUNTY HOME HEALTH AG. These are real experiences shared by families and patients.