CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2000
Key Information
Years in Operation
26
Location & Directions
Service Area
This agency serves patients in LUMBERTON and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.24% falls with injury
Low rate of falls with injury
92% improved in mobility
Based on patient outcomes
92% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Sherry Barnes
This is the worst company. I had my surgery Jan. 6,2026. I was supposed to get physical therapy at home. They kept telling me several times someone would call and schedule me a time. It is now Jan. 15 and still no physical therapy. I will file a complaint.
Kelli Cox
All of the staff that we have encountered at CenterWell have been wonderful and professional. I couldn’t ask for better service from their physical therapy department. They treat my Dad like he’s family.
Marria Butler
I enjoyed my experiences with CenterWell Home Health. They are patient and knowledgeable. They never seemed to be in a hurry to move to the next client. Sometimes you need a conversation with others. The conversations were not about health but about life and our experiences. I felt more important and encouraged after each visit. Thank You for caring about me.
Florendia Harris
I am very pleased with the CenterWell family. They called a day ahead and confirmed the visit, they came on my time, and were very prompt. The rehab girls were friendly, and made me feel comfortable. (Especially Allison) Dr. Patel developed a great regimen for me to do with the helper, and also do at home. They cared, and that means alot to homebound people. Yes, I would use them again!
Eric West
I've had a great experience with there service from beginning to end . They are very knowledgeable and professional as well as they make your recovery and phy therapy feel important to them as it does to you. I would recommend them to any one who needs at home therapy.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Years in Operation
26
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov