LIBERTY HOME CARE II, LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2008
Key Information
Phone
(704) 940-8389Years in Operation
18
Location & Directions
Service Area
This agency serves patients in MATTHEWS and surrounding areas in NC.
Quality Highlights
Based on CMS quality data
3.13% falls with injury
Low rate of falls with injury
81% improved in mobility
Based on patient outcomes
81% improved in mobility
Based on patient outcomes
77% improved in bathing
Based on patient outcomes
79% improved managing meds
Based on patient outcomes
89% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Susan Davis
11/28/25 **UPDATED** The issues have been resolved. Thank you. Dr. Davis We are trying to be happy with Liberty. The people are warm and attentive. But we have been trying to get certain equipment for the better portion of a week. Called and texted one person for several days - no response. Called yesterday for a wheelchair and mattress. Was told we would have the wheelchair sometime that same day. Stayed up waiting......and waiting....no call or anything. Told (again) that they would be checking on the mattress. We have said over and over - just give us a decision so we can move on but again...waiting..... Have not seen the nurse yet - been a week... Dr. Davis
Tom Duncan
If I could give 10 stars, I would. I can’t say enough about how supportive and helpful they were to work with. We actually had to move my brother to another facility to be closer to a family member and although we had to leave their service, their sole interest was the well-being and taking care of the wishes of our family.
Jacqueline Ramirez
Liberty was so helpful when my uncle was transitioning. From the first encounter with this agency they made everything so easy. From getting the right equipment home before he passed away then even after he passed. They were compassionate during a very difficult time for our family. We will be forever grateful to Liberty.
Patricia Poulnott
Liberty Hospice took care of my mother as we started on her journey home. They loved her and she loved them. We couldn't have asked for them to be any better to her/us. They were there when we needed them everytime. If you are having to make the difficult decision of what and where your next step for your loved one is, Liberty is the right place. Put your trust in them, you will not be disappointed. It was so easy from the admission to the transition, they were there for our whole family. We loved them all. We are forever changed by this experience. Liberty left an imprint on all of our families hearts. Thank you too all of you. We will forever be grateful for the love and compassion that you showed us all.
Reviews from Google Places for LIBERTY HOME CARE II, LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(704) 940-8389Years in Operation
18
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov