ATRIUM HEALTH AT HOME UNION
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1995
Key Information
Phone
(704) 512-2312Years in Operation
31
Location & Directions
Service Area
This agency serves patients in MONROE and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.52% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
87% improved in bathing
Based on patient outcomes
82% improved managing meds
Based on patient outcomes
89% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Samantha Mitchell
Very good customer service. Always tried to resolve issues including insurance companies priblems
Pam Laney
No written review provided
James Thomas
I can’t get my orders right or should I say they can’t. Ordered mask got the wrong mask, then the right mask arrived it can without head gear. When I called to tell them it was without head gear they said it wasn’t time for head gear. No the mask will not stay on my face. Now the head gear has arrived and it’s the standard head gear. A large face mask without a large head gear will not work. I don’t know what’s happened up there but I’ve never had this kind of problems before.
Steven Conder
After months of back and forth phone calls over a period of 5 months ... Nothing was resolved...not even close. I smiply was trying procur my replacement parts for my CPAP.. 4 months into this hellish fiasco...i was informed i wasnt in compliance..... So i was denied the equipment... YET THEY BILLED MY MEDICARE FOR IT! I HAVE THE PAPERWORK TO PROVE IT
Reviews from Google Places for ATRIUM HEALTH AT HOME UNION. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(704) 512-2312Years in Operation
31
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov