LAKE NORMAN HOME HEALTH

mooresville, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Location & Directions

Address

142 S CARDIGAN WAY SUITE D-1

MOORESVILLE, NC

Service Area

This agency serves patients in MOORESVILLE and surrounding areas in NC.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.38% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
94%
Team Communicated Well
92%
Discussed Medicines & Safety
86%
Completed Surveys
139
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate59.6%
Improvement in Walking/Mobility91.7%
Improvement in Bathing94.2%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed91.0%
Improvement in Breathing98.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score82.8%
Health Info Transfer to Provider36.3%
Health Info Transfer to Patient97.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
6 reviews
Faye Joy

Faye Joy

Stop harassing my husband! Y'all calling my home for weeks. He already make very clearly for several times. He do not need any nurse or CNA for right now. Please be respectful! Y'all calling to our house more than any salesmen! He said he won't do busienss with y'all even if he need a home health care in the future! Pay attention to the patient! Life is not just about MONEY!! Have to give 1 star to post it! Y'all really deserve 0 star according to your phone calls. Very rude and disrespectful !

Verified Google review
Tamara Strickland

Tamara Strickland

The Management is excellent. They listened to my concerns. They called after a run in with people. They truly looked after me, my concerns and my issues. I'd want them for my Parents if I needed them.

Verified Google review
Shellie Teubner

Shellie Teubner

I work with Carlos often for referrals from SNF discharge. He is always happy to assist and easy to work with. It makes my job easier as a discharge planner.

Verified Google review
Alessandra Ozorio

Alessandra Ozorio

One of the best home health agencies I’ve come across. Every single person we dealt was knowledgeable, patient and really root for speedy recovery. Matt, Emily and Ashley are the best team you can have. Thanks for all you did for my dad.

Verified Google review
Jess Martin

Jess Martin

You have to call the find out when your apt is, then you take time off to go to that apt, only for them to cancel the apt and rescheduled for a day that doesn't work for you.

Verified Google review

Reviews from Google Places for LAKE NORMAN HOME HEALTH. These are real experiences shared by families and patients.