CENTERWELL HOME HEALTH

morehead city, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Location & Directions

Address

310 COMMERCE AVE, SUITE B

MOREHEAD CITY, NC

Service Area

This agency serves patients in MOREHEAD CITY and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.83% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
79%
Completed Surveys
237
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate85.0%
Improvement in Walking/Mobility88.1%
Improvement in Bathing91.0%
Improvement in Managing Medications87.2%
Improvement in Getting In/Out of Bed89.6%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score72.2%
Health Info Transfer to Provider94.1%
Health Info Transfer to Patient91.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
38 reviews
Lee Villarreal

Lee Villarreal

Physical therapist Ashley was awesome. She explained what was happening with my knee full replacement, totally explained what every exercises was for, why I was doing for, listen too my concerns and questions. I just wish I had her for the rest of my Physical Therapy. Ashley is definitely a great example for your company.

Verified Google review
Melessa Martin

Melessa Martin

I have had the best experience with Center Well ’ nurses and wonderful OT departments that one could hope for. My health issues with my back and left shoulder are quite severe, but they repeatedly step up to the challenge, and I am improving in spite of complications from falls Amazing help and caring !!

Verified Google review
Kathy Linville

Kathy Linville

It has been a wonderful and a very positive experience! Every one of the staff that we have had have been awesome. They are all so professional and so personable. He is doing great and I can see the progress he has made. You are very lucky to have such caring and devoted professionals in your employ. Kathy Linville

Verified Google review
Susan Goines

Susan Goines

Karen has been so supportive and helpful to me. I appreciate her " coaching" and positive encouragement with this ankle fracture. It's definitely been a challenge for me and the positive feedback is great! I would highly recommend her to anyone!!

Verified Google review
Deborah Rucker

Deborah Rucker

Excellent group to work with! Since I had Karen seeing me more consistently, I can only say she is an amazingly great physical therapist in every way… pushing but not so far that your own hope diminishes! Saw Jenny and Carl so I know this Rehabilitation group has highly qualified therapists for varied needs and personalities!! So thankful I got to have them in my healing process! Made a really big difference in my goals being reached!! Thank you to all!!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.