CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1998
Key Information
Years in Operation
28
Location & Directions
Service Area
This agency serves patients in PINK HILL and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.92% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
90% improved in bathing
Based on patient outcomes
92% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Pat Raynor
I have been very pleased with the home visits I received from CenterWell that’s why I requested them for my last three surgeries. The PT and the nurses were all knowledgeable, professional and very helpful. Justin Kelly was my main PT person. He was always helpful and respectful. Thanks for a great crew right when we need it the most!
Ann Averill
Staff was timely and courteous. Offered to help with things in the house before leaving. Usually called the night before their visit to let me know when they were coming.
Valerie Johnson
We were very pleased with the PT providers. However, the speech therapist was not very knowledgeable on treatment options and therapies. On many occasions she would come into our home and talk about personal matters such as family trips, vacations, her daughter, and the presidential election and then leave after 10 minutes, without ever completing any speech sentences, exercise, or working on pronunciation. It think she realized I was watching her one day to see what she was doing.... she told me she was trying to make my husbands brain think of answers to questions. He does have any brain damage so, this was odd to me. I asked her why she came to work on a holiday (it was Labor Day), her reply to me was ....." because I get paid time and a half" today. That did it for me. I contacted her supervisor after that incident to voice my concerns over the lack of work and services we were getting.....The following week the therapist was a no show all week. If you want the best care for your loved one, please go elsewhere.
Jane James
Everyone that has came in contact with the family has been very nice. They show their concern and answer any and all question we have. They are all very caring people. we are truly blessed to have them to care for Jan.
Rhonda Koonce
I enjoyed and learned from the various nurses and therapist. I want to specifically give thanks to Jose and Mia for their support and help in getting me closer to my recovery. I'm looking forward to meeting the staff in Kinston. Rhonda Koonce
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Years in Operation
28
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov