CENTERWELL HOME HEALTH

pollocksville, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Location & Directions

Address

121 TECHCON WAY

POLLOCKSVILLE, NC

Service Area

This agency serves patients in POLLOCKSVILLE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.26% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
83%
Completed Surveys
348
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate65.2%
Improvement in Walking/Mobility90.6%
Improvement in Bathing92.7%
Improvement in Managing Medications89.2%
Improvement in Getting In/Out of Bed92.2%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score77.6%
Health Info Transfer to Provider98.5%
Health Info Transfer to Patient97.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
55 reviews
Tara Brocklesby

Tara Brocklesby

I'm a little behind but I want to say thank you! I would definitely recommend Center Well. They helped take care of my mom a couple of years ago. I can't say enough positive things about the nurses, PT, OT staff. Communication was on point and so kind every time they came to our home. Will be forever grateful for all they did.

Verified Google review
Sandra Hagan

Sandra Hagan

I spent 4 months at Cherry Point Bay. The professional care was just fine. They could on the other hand, provide a better quality of food. I lost fourteen pounds. Sandra Hagan

Verified Google review
Sallie Reed

Sallie Reed

Everyone who worked with me was very professional, experienced and friendly. They worked patiently with me to improve my exercises. I couldn't have asked for better help.

Verified Google review
Darlene Abel

Darlene Abel

The staff that came out to my house were professional and friendly . And seemed like they were concerned and tried to tell me how to make things easier on myself as I healed. I appreciate them, Trista was my favorite nurse, very interactive and friendly.

Verified Google review
Suzanne Adkins

Suzanne Adkins

I’m extremely happy. The nurses were pleasant everytime. I felt like they genuinely cared for my health. They were thorough and most visits were under 30 minutes. If I needed help with anything in between visits they responded quickly. I gave this establishment a 5 rating bc it excels in excellent in my opinion! Thank you!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.