PRUITTHEALTH AT HOME - WAKE

raleigh, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Phone

Years in Operation

14

Location & Directions

Address

513 EAST WHITAKER MILL ROAD

RALEIGH, NC

Service Area

This agency serves patients in RALEIGH and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:75%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.95% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
80%
Completed Surveys
203
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate79.4%
Improvement in Walking/Mobility89.6%
Improvement in Bathing93.4%
Improvement in Managing Medications93.0%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing94.1%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score64.9%
Health Info Transfer to Provider52.2%
Health Info Transfer to Patient77.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
20 reviews
Kaje

Kaje

If I could give them zero stars, I would. My father is currently in hospice and supposed to be in their care yet they are now going on 48 hours without getting him pain medication. I would have never had them take care of my family if I knew how awful they are with communication within their own organization and with their patients. They had only one doctor who has left and now scrambling to sign prescriptions so we are stuck without his pain meds. We were told that everything will be in liquid form or dissolvable and when the first nurse showed up, it was nothing but pills, which he can't take due to his throat cancer. As a son, watching his father pass away, we were promised "Comfort Care." NOTHING about this is "comfort." PLEASE GO ELSEWHERE to make sure you receive proper care for your loved ones.

Verified Google review
Kevin Powell

Kevin Powell

I was a patient of their home wound care for approximately one year. I thought everything was going well. Overall, my nurses were nice, helpful, and professional. We worked together very well. However, while I was just in the hospital for 2 weeks, I was dropped from their service. I didn't receive any notice. I found out from my Case Manager at Duke Raleigh Hospital when she contacted them to reinstate my service upon my release.I feel as long as we were together, I should have received some form of notice. I wish the nurses that I worked with the very best. As for Pruitt, the company, I feel our relationship ended very unprofessionally.

Verified Google review
Angie Long

Angie Long

A group of people looking to make a difference in the industry. They took such great care of my Aunt. The heart of the company is in the right place compared to other larger competitors. If you are looking for good quality care for your loved one, this is the place for you.

Verified Google review
Les Godbold

Les Godbold

Outstanding. All of those supporting me by helping with my husband are amazing. In looking for a Home Healthcare facility, Pruitt was the only place that actually answered the telephone, returned my call in a timely manner and were very attentive to my concerns. Appointments were made and kept. I cannot say enough positive things about Pruitt.

Verified Google review
Ellen Gates

Ellen Gates

Excellent service from every team member! PT/OT/Nurse all did an exceptional job. I knew they all had my best interest at heart. Arrived on time and always with a smile. Getting extra help in getting a hospital bed ordered. Thanks Pruitt Home Health!

Verified Google review

Reviews from Google Places for PRUITTHEALTH AT HOME - WAKE. These are real experiences shared by families and patients.