WAKEMED HOME HEALTH

raleigh, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1989

Key Information

Years in Operation

37

Location & Directions

Address

3128 SMOKETREE CT

RALEIGH, NC

Service Area

This agency serves patients in RALEIGH and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.97% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
85%
Discussed Medicines & Safety
86%
Completed Surveys
494
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate73.6%
Improvement in Walking/Mobility86.0%
Improvement in Bathing90.5%
Improvement in Managing Medications86.0%
Improvement in Getting In/Out of Bed89.0%
Improvement in Breathing91.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score80.8%
Health Info Transfer to Provider97.7%
Health Info Transfer to Patient98.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
39 reviews
Paul Francis

Paul Francis

The home healthcare nurses were excellent and provided me with fantastic care. They monitored my care and addressed all my healthcare concerns. Amy RN was especially helpful and provided valuable information and delivered great care.

Verified Google review
Rose Cromartie

Rose Cromartie

Have just started cardiac rehab but must say I am enjoying the exercise program. The nurses and all the other people work closely with me and make me feel very cared for. They monitor my vital signs and make sure I’m taken care of.

Verified Google review
Julie

Julie

Topic: Billing. Just FYI# I never saw matt the physical therapist on September 15, 2025. I see in my chart that he has himself down that he saw me on that date. I never spoke or saw him on 9/15/2025. Just wanted to let you know that he's charging you for a visit.

Verified Google review
Jennifer M

Jennifer M

My mother received physical therapy and occupational therapy at home. She’s 92 , blind and until she did therapies she was bedridden. Thanks to Reyes, Kasey, Diane and Tara mother is no longer spending all day in bed. With their gentle firm encouragement and instructions she did her exercises and is now much stronger and happier. I will forever be grateful to them

Verified Google review
Sheila Frye

Sheila Frye

Very pleased with home health services after my left knee replacement. Matt M. was the best physical therapist ! From day one, he explained the services I would receive, his philosophy of care and how we would work together to meet and exceed my goals. He was thorough, had great communication skills and gave the exact amount of encouragement I needed. I highly recommend Matt M. for your home health physical therapy needs. I am now taking Outpatient physical therapy and they were very pleased at my intake appointment regarding my ability in "bending that knee" ! I will be requesting WakeMed Home Health and Matt M. for PT for my right knee replacement in August.

Verified Google review

Reviews from Google Places for WAKEMED HOME HEALTH. These are real experiences shared by families and patients.