LIBERTY HOME CARE VI, LLC

roanoke rapids, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1969

Location & Directions

Address

93 NC HWY 125

ROANOKE RAPIDS, NC

Service Area

This agency serves patients in ROANOKE RAPIDS and surrounding areas in NC.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.13% falls with injury

Low rate of falls with injury

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

77% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

88% timely care start

Care started promptly after referral

Better than average

75% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
93%
Team Communicated Well
89%
Discussed Medicines & Safety
91%
Completed Surveys
47
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.9%
Flu Vaccination Rate66.1%
Improvement in Walking/Mobility74.9%
Improvement in Bathing85.1%
Improvement in Managing Medications77.5%
Improvement in Getting In/Out of Bed84.1%
Improvement in Breathing89.7%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score68.4%
Health Info Transfer to Provider30.5%
Health Info Transfer to Patient80.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Lauren Brown

Lauren Brown

No written review provided

Verified Google review
Jennifer Rodriguez

Jennifer Rodriguez

I wish I could give this company zero stars! They were trash when caring for my mother. I asked Elizabeth many questions and got a “that’s above my pay rate, I’ll get back to you” answer but you know what? I never heard back and 6 days later they (hospice) injected my mom with morphine and now she’s gone! I was in the process of finding a new nursing home for her because Pine forest rest home is trash! I called liberty hospice and asked who signed for this injection and the young lady told me but then wouldn’t answer anymore of my questions and told me I needed to talk to the nurse manager. I have tried to contact Liberty Hospice on multiple occasions and no response and no call back! I would choose another hospice if at all possible because this one isn’t it if you care for your loved ones!!! Oh and my mother has 2 daughters and they never once contacted me about anything regarding her care, it was just my sister!!!

Verified Google review
Terry McMillan

Terry McMillan

I need you to understand be very aware of this company this is a lot of wrongs with this particular company I’m going to give u a few one is that my wife is bed ridden from Glioblastoma brain cancer so I hired this company to help assist taking care of her. At the beginning when the nurse came out to assess my wife everybody seemed nice as of when the CNA coming in started working PCA we noticed that several of them would smell like cigarettes or marijuana. there was an incident that occurred that my sister-in-law was reading the Bible to my wife and one of the CNA‘s that was working with my wife at that time, stated my wife and her sister that she was a witch that she did not believe in God she practices Wicka. Now that was one issue that we had but we overlooked it because she was a nice lady and she did work with my wife well. The second thing is that there were times that they didn’t show up for work because they didn’t have anybody to work that day. The main issue that I had was one day I wasn’t here and my sister-in-law was here, but a nurse showed up to check on my wife it was a nurse that we never had before and the nurse came in and asked my wife how she was doing. My wife said she was in pain nurse understood or knew my wife she would know my wife when she says pain she means nauseousness. So the nurse stated to my wife well didn’t we prescribe you pain medicine my wife said yes, but I don’t take it. So instead of that nurse calling me to verify what was going on about that pain medication. She went straight to DSS and refused to give my wife pain medication so I had DSS come out to my house with Police interrogated me interrogated my wife stripped my wife down naked check her for bruisers or any kind of contusions for me supposedly not giving her pain medicine does not take pain medicine. The only pain medicine she takes is Tylenol and they knew this from the beginning when I hired them when I spoke to the nurse that came out here to do the evaluation DSS came to my house twice a week for a month and they determined there was no wrongdoing on my end , but I fired this company because of that unprofessional and having the state coming to my home for no reason at all. So beware of this company that allows drug addicts people that don’t believe in Christ to work around your loved ones please beware be safe. Make sure your loved ones are taken care of that’s what matters.

Verified Google review
Susan Herbert

Susan Herbert

I just want you guys to know what a wonderful service you provide. Caring for the family of of a bunch of nurses can be challenging, but you’re the best! We appreciate each and every one of you for the care and kindness you gave our mom and us. Thank you so much for everything!

Verified Google review

Reviews from Google Places for LIBERTY HOME CARE VI, LLC. These are real experiences shared by families and patients.

LIBERTY HOME CARE VI, LLC - Home Health Agency in Roanoke Rapids, North Carolina