CENTERWELL HOME HEALTH

rocky mount, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Location & Directions

Address

4013 CAPITAL DRIVE

ROCKY MOUNT, NC

Service Area

This agency serves patients in ROCKY MOUNT and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
87%
Completed Surveys
306
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate74.1%
Improvement in Walking/Mobility91.5%
Improvement in Bathing88.6%
Improvement in Managing Medications90.4%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing91.6%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score71.5%
Health Info Transfer to Provider91.2%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
73 reviews
unknown one

unknown one

Horrible service. Made appoints the day before and was told that I had to make time that day when I had other stuff I needed to do. Sorry I made appointments before you did. YOU DO NOT CONTROL AND BE RUDE. I will not give up appointments just do you can come when you want too.

Verified Google review
David Braswell

David Braswell

Everyone we worked with was kind, patient, and understanding of my wife's condition. They gave her exercises that truly helped. We are grateful for their help.

Verified Google review
Barbara Goodrich

Barbara Goodrich

Therapists are excellent practitioners! They demonstrate thorough knowledge and implementation of PT patient needs. Their years of experience is evident with their professionalism, home care skills, and assessing and implementing patient care needs, both physical and psychological. You are very fortunate to have Nichola and Jennifer on your staff!

Verified Google review
Elizabeth rose Bailey

Elizabeth rose Bailey

They have helped me in more ways than I can say. Everyone is very good and very nice to be around. Would recommend centerWell Home Health to anyone that needs help. They are still working with me and have been for almost a year Thanks, great company

Verified Google review
Deb Priddy

Deb Priddy

This company is truly amazing. They listen, accommodate ur needs and more. Darenda my physical therapist is off the charts. She'll find ways to help you and get you moving. Everyone is exceptionally awesome. I would highly recommend this company for others that need the help.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.