HEALTHVIEW HOME HEALTH & HOSPICE, LLC

rocky mount, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1973

Key Information

Phone

Years in Operation

53

Location & Directions

Address

130 S FRANKLIN STREET, SUITE 401

ROCKY MOUNT, NC

Service Area

This agency serves patients in ROCKY MOUNT and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:72%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.13% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

81% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
85%
Completed Surveys
79
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.8%
Flu Vaccination Rate85.2%
Improvement in Walking/Mobility82.8%
Improvement in Bathing80.6%
Improvement in Managing Medications84.7%
Improvement in Getting In/Out of Bed82.5%
Improvement in Breathing85.3%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score74.9%
Health Info Transfer to Provider88.0%
Health Info Transfer to Patient97.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Pamela Harrison

Pamela Harrison

Nurse Shelley was the best! Kind, professional, knowledgeable, she helped me heal. Because of an insurance issue, I am no longer able to continue with her and I am sad because of it. I can only hope the new home health nurse can fill her shoes. Btw, physical therapy was a great experience too!

Verified Google review
Vanessa Yvonne

Vanessa Yvonne

Such a great company & provides a great quality of care would highly recommend this place!

Verified Google review
CYA Free

CYA Free

Great services, care, therapy and communication provided by HealthView HH&H nurses, physical therapist and occupational therapist. I wouldn't hesitate to use HealthView HH&H again for home health services, especially if Dixie, Rhonda, Jennifer, Shaina and Etta are the individuals assigned to work with my loved one.

Verified Google review
Corby Bridgers

Corby Bridgers

Unprofessional and uncompassionate. I went without medical supplies for over a month, dishonest, and very unorganized. DO NOT use this service if possible. You will regret it. These are facts, not opinions.

Verified Google review
Lisa Carey

Lisa Carey

Great Nurse, PT, and OT. Caring and kind!

Verified Google review

Reviews from Google Places for HEALTHVIEW HOME HEALTH & HOSPICE, LLC. These are real experiences shared by families and patients.