ATRIUM HEALTH AT HOME CLEVELAND
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1967
Key Information
Location & Directions
Service Area
This agency serves patients in SHELBY and surrounding areas in NC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.85% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
83% improved managing meds
Based on patient outcomes
85% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Gloriaparker
I ordered a walker for my husband he's been sick for a while and he needed help getting up and around he has fallen a lot I have tried for a week and still have not got a walker for him is been a lot of run around now it's going to be Thursday January 8 she said maybe,before they can deliver the walker he trys to get up and I just can't get him up. It's been a hassle!
Ginger Mcgee
Mom discharged from hospital and they called to let her know they were delivering a nebulizer and that it may be after 5 and we said that was fine since she needed it. It's now 8 pm and they haven't shown up yet...already failing .
Julie Lockwood Griggs Durham
Todd is the most compassionate, kind human you will ever encounter. He is so helpful and patient. My Mom is the oxygen patient and came to stay with me in Georgia. We had some issues and Todd and Jasmine got her taken care of expeditiously. I wish there were more people like them in customer service positions. Life would be so much easier!!
J H
When I first began getting my cpap supplies around 3 years ago the service was great. However over the last year I've been getting nasal cushions that are terrible. They will not seal properly and I have to toss them out trying to get one that will fit and seal good. Just got got iff the phone with Latasha and was told I didn't inform them if bad products soon enough. When ordering a 90 day supply one can't use all 5 within their 7 day time frame to let them know about their defective cushions. I will be looking fir another supplier. They do not care about their customers and keep you on hold for hours.
Jim Grigg (Jim Grigg, Lane Lunceford)
3+ year customer. Extremely professional & knowledgeable staff! Always friendly & courteous. I get all my CPAP supplies as well as my wheelchair. HIGHLY RECOMMEND!!! You wont be disappointed!
Reviews from Google Places for ATRIUM HEALTH AT HOME CLEVELAND. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(704) 487-5225Years in Operation
59
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov