LIBERTY HOME CARE

southern pines, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1969

Location & Directions

Address

300 W PENNSYVANIA AVENUE

SOUTHERN PINES, NC

Service Area

This agency serves patients in SOUTHERN PINES and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.71% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
92%
Team Communicated Well
92%
Discussed Medicines & Safety
85%
Completed Surveys
117
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate68.1%
Improvement in Walking/Mobility84.5%
Improvement in Bathing94.2%
Improvement in Managing Medications88.9%
Improvement in Getting In/Out of Bed96.1%
Improvement in Breathing97.1%
Pressure Ulcer Rate1.2%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score83.7%
Health Info Transfer to Provider81.0%
Health Info Transfer to Patient89.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
20 reviews
Sherry

Sherry

Cassie was very kind, trustworthy and knowledgeable about OT services and was great at her job. She really helped me get my arm better so I can get back to doing things on my own. Cassie is the best!

Verified Google review
Pat Harris

Pat Harris

Cassandra is such a kind OT. She did make me do my exercises and it made me get better. I still have quite a bit to go. I’m so glad our paths crossed and that we can do it again if I need it again!! I forgot to mention it was great having OT at home!! 👍🏾

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Bill Brock

Bill Brock

Cassandra has been very professional and thorough and while she was here I had great confidence in her training and feel like it was a great plus for me.

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Susan Novotny

Susan Novotny

My husband has twice received a series of "at home" services through Liberty in Southern Pines. Physical Therapy, Occupational Therapy, Shower Assistance. All of his therapists and providers have been cheerful, clean, and extremely motivating. Each of these ladies were good listeners and tailored his sessions to exactly what my husband needed. Because we were so satisfied the first time, we specifically requested our Dr to prescribe Liberty be our providers the 2nd time. We are grateful our insurance and Medicare cover Liberty therapeutic services. These ladies have been life saviors for us and have helped immensely in getting my husband back up on his feet.

Verified Google review
Colleen Watts

Colleen Watts

My husband has received excellent team of home health care. Alisha excellent in overall introduction & assessment. Michelle & Allison provide PT with clarity, patience, understanding personal needs. Cassandra provides excellent OT and seeing positive outcome after just one week, her techniques are geared to the patient and works well to connect with the patients' understanding. Stephany RN is very thorough to oversee patients medical necessities & safety. We are so thankful for Liberty Home Health Care. Entrusted excellence! We are confident they are making a difference.

Verified Google review

Reviews from Google Places for LIBERTY HOME CARE. These are real experiences shared by families and patients.