GENTIVA HEALTH SERVICES

washington, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Phone

Years in Operation

24

Location & Directions

Address

1700 W 5TH STREET, SUITE 470

WASHINGTON, NC

Service Area

This agency serves patients in WASHINGTON and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

99% improved in mobility

Based on patient outcomes

Better than average

99% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
85%
Completed Surveys
304
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate73.7%
Improvement in Walking/Mobility98.8%
Improvement in Bathing97.3%
Improvement in Managing Medications98.9%
Improvement in Getting In/Out of Bed98.5%
Improvement in Breathing95.5%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score80.1%
Health Info Transfer to Provider53.1%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
Dawn Bousquet

Dawn Bousquet

YOU -Amy- and your company are such a blessing to our office, our patients, our neighbors, our family, our community - ALL of Beaufort County!! Thank you doesn't begin to express our hearts for you all!! You took the time - on a Saturday at that- when I called and left a message of a change in status of a loved one . That meant so much to a scared family who didn’t know what to do. We were so thankful she was able to admitted for services ASAP. Blessings to all of you at Gentiva Hospice of Washington, NC!!

Verified Google review
Rosemary Wallace

Rosemary Wallace

I wanted to thank Gentiva Hospice for the kindness they showed our family and my daddy on January 24, 2025. Demaris and Victoria went above and beyond in a difficult situation. These two nurses braved a five mile road covered in ice in order to help me get my daddy home so he could be in his own bed around his family. The entire company began the process and quickly got transport and Clark's Medical there so everything was in place for our family and we could give daddy what he needed. Inner Banks Transport of Williamston was gentle and caring while moving daddy and Ervin and Allen allowed my brother to ride up front during that drive on those icy roads. Robert of Clark's Medical had oxygen and suction there before transport arrived. Without all of these companies, we would not have been able to give daddy the honor and dignity of a life well lived while he passed from this life to the next. Gentiva Hospice, Clark's Medical, and Inner Banks Transport allowed my mama to be by daddy's side, as she had been for 67 years, and my brother and I to hold daddy's hand and kiss his head as he took his last breath. Thank you is not adequate but, that is all I have. Thank you, thank you, thank you.

Verified Google review
Lynne Fisher

Lynne Fisher

I cannot find the words to express how thankful we were to have Gentiva assist us as our mother declined. From the first interview with Amy Brewer to assessment by nurse, the chaplain stopping by, social worker, Ms Velva gently giving person care to our mom. I apologize in advance because I’m sure I’ll miss some names, but want to recognize Brandy, Erin O’Kane, and Elizabeth. Such a weight was lifted when we realized they were there to make Mama’s last days as peaceful as possible. Their concern for all of us was so comforting. If you’re considering hospice for a loved one, please please choose Gentiva. Angels all of them. We will always be grateful.

Verified Google review
Carla Dickerson

Carla Dickerson

I can not begin to express my gratitude for the care given to my mama by Gentiva! Gentiva’s personnel is to be commended for their support, care and love of my family and me during my mama’s illness. They helped us understand what was happening and what was going to happen as my mom’s health declined. I want to thank Amy Brewer, Erin, Velva, Elizabeth and Brandy for their compassionate care.

Verified Google review
Amy Glamorous Corey

Amy Glamorous Corey

If i could give 100 stars i would. Everyone from Gentiva was amazing. Granny was cared for and treated just like family. Starting with Amy Brewer and her expertise, Velva who showed us so much love, Elizabeth for coming out to us and being so honest and advising us on things to look for. Brandy for giving my Granny dignity and preparing her for the funeral home. Also for the follow up checking on us even weeks later. I also want to say i appreciate the care for my husbands Aunt in January

Verified Google review

Reviews from Google Places for GENTIVA HEALTH SERVICES. These are real experiences shared by families and patients.