LIBERTY HOME CARE, LLC

wendell, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Website

Not Available

Years in Operation

22

Location & Directions

Address

3134 WENDELL BLVD, LEVEL A

WENDELL, NC

Service Area

This agency serves patients in WENDELL and surrounding areas in NC.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
90%
Team Communicated Well
91%
Discussed Medicines & Safety
75%
Completed Surveys
5
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate83.3%
Improvement in Walking/Mobility79.2%
Improvement in Bathing86.8%
Improvement in Managing Medications71.1%
Improvement in Getting In/Out of Bed76.0%
Improvement in Breathing86.7%
Pressure Ulcer Rate3.7%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score68.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
12 reviews
Mark Steward

Mark Steward

Liberty Hospice has been a lifesaver for my Mother and our family. There are many people who are actively working to understand our needs and what is best for Mom. Amecia Gordon did a great job of getting the initial paperwork and hospice placement in the Bloomsbury at Hayes Barton Place set up. The first day Kehinde Peralte showed up and explained how it works and she continues manage the various components of care. We also appreciate Mayvelyn Ramos for her several times a week visits and update calls to keep me calm and in touch with the status of Mom's vitals and medical issues. This group is a wonderful group of people that serve many people and do so with a smile and kindness.

Verified Google review
E H

E H

I found Liberty Hospice just by googling hospice agencies. My family was previously working with an agency that was not providing the best of care for our loved one. I called Liberty Hospice to explain the situation and the request to switch agencies. The RN administrator was super nice and understanding. Within hours we had an RN and Social Worker show up to the home to do an intake for services. Though my grandmother was only on their service for a few days, the care Liberty Hospice provided had a profound impact on my family and I. All of the staff members were compassionate, knowledgeable, and professional. Their excellent services allowed my family and I an opportunity to grieve knowing that we were supported and our loved one was well taken care of. I cannot thank them enough. I highly recommend Liberty Hospice.

Verified Google review
Luxe Animal Print (Luxe Animal Print Shop)

Luxe Animal Print (Luxe Animal Print Shop)

My father and I had a complicated relationship—family only does complicated—but at the foundation there was deep love and warmth and joy. I was his favorite and he was mine. Imagine my horror when the cancer came back and I was stuck on the other side of the country dealing with my child’s emergency. The caregivers at Liberty Hospice were my only connection and resource. They not only took care of my dad and his wife, but they also took care of me long distance. Their support, understanding, and helpfulness were a bright spot during a difficult time and they made the situation slightly more bearable.

Verified Google review
teresa Henson

teresa Henson

I wouldn't wish the care of these clowns on no one. I beg you don't do this to your loved one . They will assist you in overdosing your loved one, lie to you and they don't come to your home as told only by phone. Now if you had a good experience luck was on your side. I live my life everyday thinking that I overdosed my father per their instructions. Wish I had of known what they were doing to him . Thank God for the comfort given by Hospice in Pittsboro N.C, thank God the charge nurse recorded alot of stuff when my father was admitted there. Even he was not happy with thim. Told us stuff that should not have occurred. My father passed away two days after he arrived. None of the medications that they had given us were used or needed I was told he had plenty . Liberty wanted to come and get the meds that were unused from my mother's home. They stated later on that we were instructed to use coffee grounds to dispose of the rest in his reports I requested. This is just a little of what we went through and I hope you reading this will think twice before you trust them with your loved one. I loved my father and I hurt everyday thinking that the care we thought we were getting for him was so hidden in a bad way. Save yourself the sorrow I feel everyday and from what I was told to do now knowing it definitely was not. 😭😭😭😭

Verified Google review
Elizabeth Narron

Elizabeth Narron

Terrible Hospice Care! Hospice care is a specialized care focused on the comfort of your loved one and support of the family. Liberty Hospice out of Wendell did neither! Phone calls were not returned; the nurse was neither sufficiently trained to provide comfort to my Mother nor to support the family! Promises were not kept. THANKFULLY I fired them the morning before my Mother passed!!! Transistions LifeCare showed up at my home on Friday afternoon at 4:00 By 5:20 a crisis care nurse arrived who treated my Mother with tender care and was able to medicate her as she should have been. The correct medications gave my Mother the comfort she needed to pass on. I DO NOT RECOMMEND LIBERTY HOSPICE Beth N.

Verified Google review

Reviews from Google Places for LIBERTY HOME CARE, LLC. These are real experiences shared by families and patients.