LIBERTY HOME CARE

whiteville, NCMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Location & Directions

Address

46 MCNEILL PLAZA

WHITEVILLE, NC

Service Area

This agency serves patients in WHITEVILLE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.71% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
92%
Team Communicated Well
92%
Discussed Medicines & Safety
87%
Completed Surveys
90
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.5%
Flu Vaccination Rate88.9%
Improvement in Walking/Mobility94.8%
Improvement in Bathing92.4%
Improvement in Managing Medications88.3%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing91.4%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score62.1%
Health Info Transfer to Provider93.5%
Health Info Transfer to Patient97.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
5 reviews
rita capps

rita capps

I cannot say enough great things about Liberty Hospice. Since the beginning of our loved one’s admission our experience has been very positive. Each staff member that has been involved in her care has exhibited such compassion for our loved one as well as our family. Khrista Hardee is the epitome of what a Hospice Nurse should be. Her care is above exceptional! From the moment she begins her visit Khrista’s love for our loved one is evident. She is very thorough with her assessment and problem solving skills. She is a great communicator and keeps us informed of our loved one’s condition. She has been an angel to all of us! Liberty Hospice is fortunate to have her as a nurse as well as our loved one! She would definitely make Florence Nightingale proud! Thanks Liberty and Khrista!

Verified Google review
Gina Morningstar

Gina Morningstar

My family and I cannot thank the Liberty hospice team enough for their knowledge, patience, compassion, dependability, and genuine care while guiding us through the last few weeks of my father's life on earth. We had contact with: a social worker who spent time with my mom, sister, daughter and me to talk... and answer as many questions as we could ask...and there were many, a nurse who visitied each day for several days and gave the best loving clinical care and instructions ever received from any nurse previously, other nurses who answered the phone (after hours and on weekends) and after patiently listening gave us much needed verbal support and advice, and the best aides in the world who calmly and humbly bathed my father when he couldn't bathe himself. Since my father's passing my family members and I have received several phone calls from Liberty Home Care and Hospice inquiring about our grieving process and it's comforting to know that someone is available for us should we need their services. Thank you...ALL of you...who have cared for my family over the past few months. Your kindness, gentleness, and concern for us all have helped us in our healing process and we will forever be grateful TO you...and FOR you! God bless you all!

Verified Google review
Sandra Smith

Sandra Smith

We are so thankful for the service received from Liberty Hospice for our Mom. Anya, you are a blessing! A special thank you to Tammy, Christie, and Crystal also. Tracy, mom loved you long before you were her aide! Please know you all are a God-send to so many! Thank you for the excellent care and compassion you showed our family.

Verified Google review
Ruth Smith

Ruth Smith

Don’t think we could’ve got a better group of people they were here for us 24 seven and we really appreciated it. I just want to say thank you

Verified Google review
Frank E

Frank E

Excellent care and compassion. The Social Worker, Eric Graham, was absolutely amazing. Such a comfort knowing we had him taking care of pretty much everything, from arranging visits to ordering a hospital bed and wonderful hugs. Thank you Eric and your team for the care.

Verified Google review

Reviews from Google Places for LIBERTY HOME CARE. These are real experiences shared by families and patients.