WAKE FOREST BAPTIST HEALTH CARE AT HOME, LLC

wilkesboro, NCMedicare Certified
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Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1974

Location & Directions

Address

126 EXECUTIVE DRIVE, SUITE 100

WILKESBORO, NC

Service Area

This agency serves patients in WILKESBORO and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.97% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
84%
Completed Surveys
292
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate65.5%
Improvement in Walking/Mobility91.3%
Improvement in Bathing87.3%
Improvement in Managing Medications84.0%
Improvement in Getting In/Out of Bed90.9%
Improvement in Breathing89.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score74.7%
Health Info Transfer to Provider97.0%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
5 reviews
Peggy Couch

Peggy Couch

We have a great support system with center well care. My husband receives focused care on his needs as he battles cancer. His care is centered on his immediate needs and assist with future care planning. We could not be more pleased with the respect and care we have with Centerwell care.

Verified Google review
Debra Moore

Debra Moore

Everyone was so nice and they are best.they really care for there patients. I going to miss them.Thank for your help my husband and I.

Verified Google review
Bridgett Dunn

Bridgett Dunn

We could have not asked for better care and professionalism with your nursing and physical care team.

Verified Google review
Jimmy Shatley

Jimmy Shatley

Great folks

Verified Google review
Donna Jennings

Donna Jennings

Professional, knowledgeable staff

Verified Google review

Reviews from Google Places for WAKE FOREST BAPTIST HEALTH CARE AT HOME, LLC. These are real experiences shared by families and patients.