LIBERTY HOME CARE, LLC

wilmington, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

420 EASTWOOD RD SUITE 101

WILMINGTON, NC

Service Area

This agency serves patients in WILMINGTON and surrounding areas in NC.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.92% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
86%
Completed Surveys
102
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate61.2%
Improvement in Walking/Mobility88.1%
Improvement in Bathing91.1%
Improvement in Managing Medications89.7%
Improvement in Getting In/Out of Bed90.6%
Improvement in Breathing96.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.9%

Lower is better

Discharge Function Score81.8%
Health Info Transfer to Provider68.0%
Health Info Transfer to Patient96.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
13 reviews
Marissa Young

Marissa Young

Alicia has gone above and beyond for the care of our father in his home. She has advocated for his healthcare and is genuinely kind. We are blessed to have her ❤️

Verified Google review
danielle francis

danielle francis

At first we started Off Great with brandy who was very friendly and helpful. Then we got Alicia who was pleasant in the beginning. She had to cancel her appointment due to Her child and we totally understood Afterwards every visit was no Longer than 10 mins. The day before Christmas she text me stating she will be there aroind 2-3 . This is the normal text we receive the next is normally her ETA. I called her a bit before or after 3 no answer I left an voicemail “ Hello it's holiday and I'm not on call so if you did not respond by 2 pm yesterday you did not get seen sorry we do have families too.” mind you I never confirm prior we new to Expect her and that’s was the the routine normally. My dad fell out the hospital bedside after he coded 5 times and being Resuscitated due to A-fib going into Ventricular fib while in the hospital and some Memory lost is there. She is always rushing and already had to Cancel because of her child why wouldn’t would we stop her I’m a mother as well. Hope library can send me Brandy back or someone with the compassion for Nursing. My star is solely. Based on the nurse I was given(Alicia) Thanks so Much

Verified Google review
Bob Stewart

Bob Stewart

Liberty Hospice made my mom's last couple of months in early 2025 so much easier. The social worker, Brandi, walked us through many forms and such that we needed to get done and was a great visitor for Mom. Her nurse, Lola, was a treasure! A calm, caring presence every time she visited. Thank you so much for guiding my family and my Mom through a tough time.

Verified Google review
Stacey McCoy

Stacey McCoy

The care and attention mom recently received was wonderful. End of life can be stressful for the loved one and for the family. Our experience last week was extraordinary. Mom was assessed by the most kind, loving, and compassionate nurse. I and my brother and sister feel that mom's end of life experience under the guidance of Liberty Hospice was ideal. We are grateful for the care she received under their involvement.

Verified Google review
Raven Coots

Raven Coots

I would like to extend a heartfelt thank you to the Wilmington team who recently cared for a close friend of mine. His transition came sooner than any of us expected, but throughout the process, the team remained open, honest, and deeply compassionate. The love and support shown went far beyond what I could have ever imagined. Thank you, Jessica, Jennifer, Niles, and LaToya, for your unwavering dedication and for ensuring every need—physical, spiritual, and emotional—was met with grace and care. Because of your team, a true full-circle hospice moment was made in my career. I will never forget the impact you had. Thank you

Verified Google review

Reviews from Google Places for LIBERTY HOME CARE, LLC. These are real experiences shared by families and patients.