ATRIUM HEALTH WAKE FOREST BAPTIST -CARE AT HOME

winston salem, NCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1981

Location & Directions

Address

2000 FRONTIS PLAZA BLVD SUITE 303

WINSTON SALEM, NC

Service Area

This agency serves patients in WINSTON SALEM and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.39% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
80%
Completed Surveys
257
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate61.8%
Improvement in Walking/Mobility94.4%
Improvement in Bathing95.0%
Improvement in Managing Medications93.3%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing97.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score62.8%
Health Info Transfer to Provider91.9%
Health Info Transfer to Patient87.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
22 reviews
Bianca Franklin

Bianca Franklin

All the therapist that help my mom where very attentive helpful nice easygoing with her. I just want to thank Tony, Mike, Dhiane and Donna for all they did

Verified Google review
Laura Hundley

Laura Hundley

I have had a great experience with Centerwell and the nurses who work with them. I could not be happier and will certainly refer them to anyone who needs home nurse care

Verified Google review
Brook Thomas

Brook Thomas

Best Home Health we have found for my grandmother! Very nice people! They answer all your questions they don't beat around the bush! They will sit and make plans for your elderly people or any age!

Verified Google review
Dorenda Stilwell

Dorenda Stilwell

I improved so much with the physician therapist and occupational therapist. The impacted in my health with these awesome therapist is just been wonderful. They were so pleasant and caring! So thankful for the wonderful therapist , that helped me so much. Could not been as active as I am now without my therapist!

Verified Google review
Pamela Fincher

Pamela Fincher

Ben Cooper is my husbands PT. He is not only a professional but an outstanding human being. Ben has gone above and beyond helping my family during an unrelated situation which occurred. He found out during a routine phone call that our male Harlequin Dane was down. Capt Rhett was under a bush in the back yard and was unable to stand and at 175# he was certainly more than I could pick up and we had no help. Ben came the morning of July 4, leaving his family to come help mine. He picked Rhett up and got him gently into the back of my SUV so he could get to the ER. While we lost Rhett the thoughtfulness of Ben Cooper will forever be remembered and I have called and reported his extraordinary act of kindness and selflessness to your office it is my firm belief he should be recognized by his employer as exemplary, The photo is of my beautiful Captain Rhett Butler may he rest in peace.

Verified Google review

Reviews from Google Places for ATRIUM HEALTH WAKE FOREST BAPTIST -CARE AT HOME. These are real experiences shared by families and patients.