BAYADA HOME HEALTH CARE, INC

winston-salem, NCMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1991

Location & Directions

Address

1605 WESTBROOK PLAZA DRIVE SUITE 401

WINSTON-SALEM, NC

Service Area

This agency serves patients in WINSTON-SALEM and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.91% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
85%
Completed Surveys
374
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate58.1%
Improvement in Walking/Mobility88.7%
Improvement in Bathing90.8%
Improvement in Managing Medications92.4%
Improvement in Getting In/Out of Bed91.0%
Improvement in Breathing88.6%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score69.1%
Health Info Transfer to Provider82.0%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.4
8 reviews
Donna Stewart

Donna Stewart

Bayada wouldn't even work with my husband on his last hospital stay coming home.. I waited No one was going to bother to tell they weren't coming out...Shame on you!! I was never told they have nurses just PT & OTand they never came out to evaluate him but refused him???

Verified Google review
Jarrod Holley

Jarrod Holley

Discharged without notice for re-bandaging a wound with supplies I had at home because they weren’t supplying wound dressings and you can’t just leave a wet leaking dressing on until the next visit

Verified Google review
Lefty southpaw 336 * 631

Lefty southpaw 336 * 631

We have NEVER HAD ANY MAJOR problems with them as a nursing agency! Love the nurses and the staff is great as well!

Verified Google review
Stacey

Stacey

Solid Home Health Care We had a period where we had several different people come out to sit with my elderly parent. Some were great, some were not. Bayada was great about listening to both our good and bad feedback and eventually we landed the right person to fit into our household and we now have an excellent sitter who never misses work and is knowledgeable and kind. The nurse visits have been productive and any questions about billing were answered immediately and professionally. A relationship like this one can only be built with clear communication and we would recommend Bayada. Services with agencies like this one are expensive. The only thing that I would change would be that the prices were a little more manageable for average salaried households.

Verified Google review
Dana Butler

Dana Butler

Some of their caregivers were good but most were not. They allowed my mother to fall from her wheelchair and break her hip because they wouldn't help her get up to use the toilet. I will never use them or recommend them.

Verified Google review

Reviews from Google Places for BAYADA HOME HEALTH CARE, INC. These are real experiences shared by families and patients.