CENTERWELL HOME HEALTH

youngsville, NCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Location & Directions

Address

74 WHEATON AVENUE

YOUNGSVILLE, NC

Service Area

This agency serves patients in YOUNGSVILLE and surrounding areas in NC.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.54% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
93%
Team Communicated Well
90%
Discussed Medicines & Safety
84%
Completed Surveys
165
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate82.3%
Improvement in Walking/Mobility94.9%
Improvement in Bathing94.0%
Improvement in Managing Medications88.7%
Improvement in Getting In/Out of Bed95.3%
Improvement in Breathing94.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score57.1%
Health Info Transfer to Provider99.5%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
27 reviews
Lynn Parham

Lynn Parham

I have a couple of elderly family members and also a sister that have used some of these areas of services. The PT and OT have been great as all the other reviews have commented as well. But today we had an incident with a nurse that came out to see a family member and has also been coming out to see another family member. This nurse was rude, dramatic, totally out of control and in JMO not someone I feel comfortable with caring for my family members. She spoke about my mom’s medical condition today in front of several people (HIPPA violation) not knowing there was a camera recording in the house and a couple of witnesses. There are several other things this nurse has done at my elderly family members house that will be addressed with higher up very soon.

Verified Google review
Brad Brown

Brad Brown

They helped me so much with my recovery and gave me a wonderful path of daily exercise which will get me better than ever. Sara and David are great! People will have a pleasant and professional time.

Verified Google review
Joyce Odom

Joyce Odom

All my therapists were understanding of my needs and took me through exercises to correct my problems. They were thorough and easy to work with. It was much easier for me since they were friendly as well as helpful. They always kept appointments on time. If needed, I would be happy to have the same therapist again.

Verified Google review
Julia Kears

Julia Kears

The therapists were excellent and I enjoyed my sessions with them as well as could be they could be slave drivers and make you do the work but it's for your benefit I enjoyed them the very professional and very person friendly.

Verified Google review
vincent lebbad

vincent lebbad

Those the OT and PT’s are very knowledgeable. They work with me well and are very patient because I’m a slow learner, but I’m getting benefit from them coming out and taking care of me and I do appreciate it very much!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.